Darcy Buick GMC

“Very nice experience. First time there for service. Very communicative, professional and efficient. Dom was great to work with. Identified a bad shock that needed replacing. I will add though, the rollover alignment mechanism showed I did not need an alignment. However, I took my truck to a service center to have the tires balanced (3 of 4 needed balancing) and I asked them why the steering wheel was slightly off center. They showed me “wobble” wear on the inside of the front tire. They also showed me a computer result that the truck was not in alignment and needed a toe adjustment. I was a little disappointed it wasn’t seen on that mechanism in the floor. Can’t say I have a confidence in that. And I’m little frustrated because I know this vehicle has been serviced there and the tow was adjusted there before. At the very least, I questioned the “rollover” alignment assessment if it didn’t pick up on that.”

“I was looking for a very specific vehicle to lease and contacted four different dealerships. Unfortunately, the dealerships that responded made me feel as though I was inconveniencing them rather than welcoming my business. That completely changed when I connected with Mark Hardman at D’Arcy. From the very beginning, Mark was incredibly responsive, accommodating, and genuinely helpful. I had originally planned to come in on Friday, but when my schedule changed and I could only make it on Saturday, Mark happily connected me with Kyle Lopez so that I would still be well taken care of. When I arrived on Saturday, I was fully prepared to spend at least seven or eight hours finalizing the deal. I have purchased quite a few vehicles over the years, and the process has almost always turned into an exhausting, all-day event. To my surprise, and relief, that was not the case at D’Arcy. From working with Kyle in sales to completing everything with the finance team, I have honestly never been more impressed with the service I received at a dealership. Kyle was patient, knowledgeable, and extremely helpful without ever being pushy, which is such a refreshing and rare experience when purchasing a vehicle. The approval process was incredibly quick and smooth, and the gentleman who helped me in finance was personable, honest, and thorough. He took the time to clearly explain the “what” and “why” behind everything, which made me feel comfortable and confident throughout the entire process. I cannot thank Mark, Kyle, and the entire D’Arcy team enough for making this experience so easy, pleasant, and stress-free. They truly made me feel valued as a customer, and their professionalism and kindness stood out from start to finish. I would confidently recommend D’Arcy to anyone looking for a dealership that genuinely respects its customers and their time. Thank you for completely changing my expectations of what a car-buying experience can be!”

“I recently purchased a truck from D'Arcy Buick GMC, and the experience was outstanding. After visiting two other dealerships, D'Arcy took the time to listen to my concerns, understand what I was looking for, and help me find the exact truck I wanted. Every interaction at the dealership was friendly and professional, and the customer service was excellent from start to finish. Kevin O'Boyle made the entire purchasing process easy and stress-free. He was knowledgeable, responsive, and great to work with throughout the process. If you're in the market for a new vehicle, I highly recommend D'Arcy Buick GMC and Kevin O'Boyle.”

“Open app Your location D'Arcy Buick-GMC 2022 Essington Rd, Joliet, IL 60435 GMC dealer Mark Anliker 21 points 2 days ago Very impressive dealership! Very large inventory with many options. Non pushy sales staff. Wait times were high due to large amount of customers & low numbers of staff (several staff members were out on vacation). Very clean environment. Financing had to be done 3 times because staff didn't communicate with each other. I live 4 hours away from D'Arcy GMC, I purchased there due to large inventory, lowest online pricing, & good reviews. I was recently disappointed that my new 2026 GMC Sierra Elevation didn't have a owner's manual in the glove box and GM doesn't install a CD player in their vehicles anymore.”

“Wonderful buying experience with Kyle in Sales and Diego in Finance. Kyle certainly knows his inventory. He knew exactly what we were asking for and the correct response. Diego is the "Finance Man" He knows his job very well along with a great sense of humor! Our visit ended with the purchase of a great car and extended warranty. If you are looking for a car/truck/suv look no further than here... The dealer inventory was massive. When you walk in the front door you kinda feel at home. Highly recommend D'Arcy GMC.”