Westside Hyundai

“My experience started out great but after I drove off the lot with the car it began to give me issues. I contacted the the car lot they said I had to wait until the bank finance the car, I waited then I contacted them again to find out when it could be fixed now I'm being ignored no response back. Didn't want the car any more since now it has a recall on it. They didn't even try to help me get another car since I haven't even begin paying on the car. I hate the car and I wish I have never walked into this dealership. I feel like I was scammed because this wasn't the first car I said yes to and the bank said they not supposed to refuse me on returning the car. And now they are forcing me to keep a car I hate. As far as I see it Kristoff(the rep that got me into this mess)and the dealership use my desperation of needing a vehicle to get rid of this car off their lot which is very shady. So I'll be reporting y'all shady character to everyone... Starting with the BBB all the way to the Consumer Affairs. And if I can sue y'all I'll go as far as that, so thanks for showing y'all true colors. Go anywhere else hell go next door just don't go here worst experience ever turned a happy moment into hell.”

“⭐⭐⭐⭐⭐ Excellent Service from Amber Baraso! Amber Baraso at Westside Hyundai provided the best service experience we've ever had. From the moment we arrived, she was professional, knowledgeable, and attentive to all of our vehicle's needs. She took the time to explain everything clearly, kept us informed throughout the process, and made sure all of our concerns were addressed. Amber went above and beyond to ensure our vehicle received the care it needed while making the entire experience smooth and stress-free. Her excellent customer service, attention to detail, and genuine willingness to help truly set her apart. If you're looking for a service advisor who is friendly, reliable, and dedicated to providing outstanding service, we highly recommend Amber Baraso. Thank you for making our visit such a positive experience! ⭐⭐⭐⭐⭐”

“I had such a great experience at Westside Hyundai! The team was professional, welcoming, and made the entire process smooth and stress-free from start to finish. They were patient with all my questions, never made me feel pressured, and truly worked to make sure I left happy. The customer service was amazing, and you can tell they genuinely care about their customers. I’m so happy with my experience and would definitely recommend Westside Hyundai to anyone looking for a new car and a dealership that treats you right!”

“Truly fantastic, Traige is our sales guy and helped us on every step to ensure we understood the different options available from one make to the next, all the value and benefits of our new vehicle, and making sure that every payment to us for our trade in was handling accordingly! Thanks so much”

“I recently purchased a vehicle from this Hyundai dealership and had a very mixed experience. I want to give a huge thank you to Able, my salesperson—he was genuinely helpful, patient, easy to talk to, without pressure, and was transparent throughout the process. He made what could have been a very stressful situation much easier, and he’s the only reason we stayed and completed the purchase. He truly deserves recognition. Unfortunately, my initial experience in finance with Mike Hanna was very frustrating. The process felt unclear, and there were multiple inconsistencies in pricing that made it difficult to feel confident in the numbers being presented. However, once we later worked with Darran Matthews, the experience improved significantly. He was more straightforward, knowledgeable, took the time to explain things clearly, was much more honest, and helped make the process feel more transparent and manageable. Thankfully, I had a family member with experience in car buying who helped us navigate everything. Without that, I don’t feel confident we would have received a fair deal and mostly likely would of walked. My advice to anyone purchasing here: review all numbers carefully, ask questions, and don’t feel pressured to move forward until everything is fully explained. If possible, I would recommend working with Darran Matthews and Abel ONLY! Overall, Able provided excellent service, and Darran helped turn things in a better direction—but the initial experience made the process more difficult than it should have been. Pros: -Open weekends -lots to choose from Cons: -Weekend detailing crew sucks -Must be knowledgeable to be treated fairly.”