
Google Customer Reviews
Nose2wind
Jan 20, 2026
Rating:
“A bit difficult to find and park. Staff was very helpful, very nice facility with courteous people. Great selection of vehicles. Lots of extras added to car drove price of car higher than expected 😳”
asrar ahmad
Jan 9, 2026
Rating:
“We had a great experience at Norm Reeves Hyundai Service in Irving. Sully Sullivan was extremely helpful and very professional in his customer service approach. From the moment we arrived, he attended to us promptly, took the time to listen, and answered all of our questions clearly and patiently in a very professional manner. He made the entire service process smooth and stress-free. We also appreciated the complimentary car wash, which was a nice added touch. Overall, it was a great service experience, and we will definitely be visiting again in the future.”
Mae Riley
Oct 21, 2025
Rating:
“One of the Best Car-Buying Experiences Ever!
I don’t think I’ve felt this much warmth, kindness, and genuineness in a long time. From start to finish, everyone at Norm Reeves Hyundai of Irving made me feel valued and cared for.
Daniel Idukwe was absolutely amazing — friendly, funny, knowledgeable, and incredibly patient. He was genuinely committed to helping me get into a car that same day and made the entire process enjoyable. Truly the perfect sales professional!
I also want to thank Steve and the gentleman in finance (I wish I remembered his name!) for being so courteous, kind, and comforting. Together, they made an incredible team and turned what’s usually a stressful process into something smooth and positive.
Daniel, thank you for a car-buying experience I'll never forget!”
Bibi Jaan
Oct 20, 2025
Rating:
“Amazing Experience – Thank You, Kero!
I had an amazing experience at the dealership thanks to Kero, who did an outstanding job helping me find the perfect Hyundai Santa Fe in a beautiful and unique Terracotta color — something I didn’t even expect to love so much until I saw it!
Kero was patient, knowledgeable, and truly dedicated to helping me get exactly what I wanted. Even though the whole process took around 8 hours, he stayed positive, kept me informed, and made the entire experience smooth and stress-free.”
Gravel
Oct 2, 2025
Rating:
“**Edited for 3 weeks after. I already got my plates. Expecting Registration Sticker soon. I got an email from Finance and set up my payment account, no payment till late October :) I was able to plug in my music MP3s with a simple thumb drive and USB C adaptor which I prefer over Android Auto or Carplay although the Santa Fe has both. My tools also fit nicely in rear trunk compartment. My salesperson truly cared and got the floor mats I needed too. Love my new Sante Fe. I had a positive experience with the staff and Sales Manager. I also plan to get all my service here too because I got a good deal and was treated right. Good atmosphere and great selection.”