
Google Customer Reviews
Sandra Rodriguez
Mar 2, 2026
Rating:
“The service was amazing Andy was on point with what car I wanted and he made it happen Clay Cooley Nissan Irving if they can’t make it happen no one can try them you want be disappointed”
B. Dancer
Dec 20, 2025
Rating:
“This dealership went above and beyond in helping me buy a truck. I got exactly what I wanted with the help of Angel, Pedro, and Romero. A Black 2024 Nissan Titan XD SV with a 6 1/2’ bed that was in perfect condition. I’ll definitely refer people to this dealership in the future. Thank you for a great truck buying experience!!!!”
S K
Nov 14, 2025
Rating:
“Edited:
I want to update my earlier review because what happened afterward truly deserves recognition.
Within minutes of posting about my experience, the General Manager, Pedro, went above and beyond to make things right. He actually located me by matching my name with the service department — that level of effort alone showed genuine care and commitment to customer satisfaction. He approached me personally, apologized for the misunderstanding, and asked if I still wanted to test drive the vehicle. I was honestly amazed by the speed and sincerity of his response.
The salesperson I interacted with earlier also apologized, and he took me out for the test drive. And I’m glad he did — the car was incredible, and the whole experience turned around completely. I’m truly grateful for the way Pedro stepped in and made sure I left with a positive impression. That kind of leadership matters.
I also want to highlight someone who deserves just as much recognition: Rick Mojica, my service advisor. He wasn’t directly involved in the sales situation, but throughout my visit he had been nothing short of outstanding. Rick communicated every step clearly, took the time to explain what needed attention, and made me feel informed and taken care of. He is genuinely someone you can trust and rely on — a real hero behind the scenes.
Thank you again to Pedro for going the extra mile, and to Rick for consistently providing exceptional service. My experience truly changed for the better because of both of them.
Original:
I was at the dealership to service my car and was waiting in the lobby. While I was there, I noticed a new Armada on display in the lobby and went over to take a look. A sales representative approached me and asked what I currently drive and whether I was ready for an upgrade.
I told him I wasn’t sure yet on upgrade, but I’d be interested in a test drive. He said he could arrange it, so I added that I wanted a no-obligation test drive because I wasn’t certain I would be buying a new vehicle.
That’s when he told me something I’ve never heard before: according to him, by taking a test drive, I would be obligated to buy a vehicle within 30 days. I was surprised. I was being upfront about my intentions, and I guess he was being upfront too — essentially saying he didn’t want to spend time arranging a test drive unless I was committed to buying a car.”
John Koenig
Oct 2, 2025
Rating:
“Our 6th Rogue from Clay Cooley
Daniel Kanu listened to what our needs and wants were. Then offered a vehicle that met them all - 2025 Rogue!
Next step, ugh, paperwork - BUT Jason made it all easy and pleasant.
Stayed with white....moved the plates and we're off.........
The entire team at Clay Cooley Nissan Irving are AWESOME!”
JRock671
Aug 26, 2025
Rating:
“5 Stars – Outstanding Experience with Alejandro!
I recently purchased a 2021 Chevrolet Silverado LT 4x4 from Clay Cooley Nissan, and I have to say, this was one of the best car-buying experiences I've ever had. Alejandro, our salesman, went above and beyond from the moment we walked in.
From the start, Alejandro was knowledgeable, friendly, and genuinely attentive to what we were looking for. He took the time to answer every question we had, made sure we were comfortable with every step of the process, and never once made us feel pressured. His professionalism and patience really stood out.
The Silverado was in excellent condition just as described and Alejandro made the entire transaction smooth and stress-free. He handled the paperwork efficiently, explained everything clearly, and even followed up afterward to make sure we were satisfied.
If you’re looking for a vehicle and want someone who will treat you with respect, honesty, and top-tier service, ask for Alejandro at Clay Cooley Nissan. I couldn’t be happier with my new truck and the experience as a whole. Highly recommended!”