CarMax LAX

“I was so happily surprised by how seamless, quick and straightforward it was to sell my car here! Ricardo, Guadalupe and Saray made the experience so friendly, smooth and easy - their customer service was excellent! I was given a great rate, the location was clean and organized, and the whole process was so straightforward and easy!”

“I don’t write reviews and was hesitant about coming to carmax but overall it was a great experience. No haggling, I’ve never been to a dealership and saw what I wanted and got it. It was the fastest, most pleasant experience. Chris kamermayer helped me out, and he showed me the car and went straight to the bank. I walked out with Gap, and maxcare and don’t regret it all. It felt like talking to a friend than a dealership. I recommend Chris and carmax to anyone looking for a car.”

“The worst customer service. All these cars are LEMONS. Save time and money, go to Reputable Dealer. Nothing but fraudulent activity at any Car Max. Had my truck 12 months it has electric issues, won’t start, and whole host of other issues (more listed below) I’m getting the run around to fix with AN EXTENDED WARRANTY. Touchscreen malfunctions, zip ties on my seats, carpet and wires exposed, overheating these are just some of the issues. Forgot mention is only a 2023. Check out the pictures will add more shortly”

“Everything went well and the staff was helpful. I shopped around, went to other dealers and we got the best price here with no hassle. The one star less is bc We ended up going twice since the car I sold was a lease and Carmax needed info from that company. Which would’ve been helpful to know before I booked the appointment and went (there was no info on that). Once at the location it took a few hours to finalize the transaction. But we walked out with a check and ready to go”

“I’ve had my car for about a month now and wanted to leave a well-deserved review for Mr. Afshin at CarMax. From start to finish, he was professional, patient, and very helpful throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made the experience smooth and stress-free. I never felt rushed or pressured, which I really appreciated, and he made sure I was comfortable and confident with my purchase. Overall, it was a great experience, and I’m very happy with my car. I would definitely recommend Mr. Afshin to anyone looking to buy a vehicle at CarMax.”