Irvine BMW

4.5 Google
Open Today:

9:00 AM - 8:00 PM

Google Customer Reviews

RUBEN ESTRADA

Jul 22, 2026

Rating:

After shopping several luxury brands and dealerships throughout Southern California, I ultimately chose Irvine BMW, and I’m very glad I did. From the moment I walked in, the entire experience was professional, transparent, and completely pressure-free. The team took the time to answer every question I had, explained the lease numbers clearly, and worked with me to structure a deal that I felt was both fair and competitive. I ended up leasing a 2026 BMW 740i Sedan, and they earned my business by providing an outstanding combination of a strong dealer discount, BMW incentives, and a payment that exceeded my expectations. I never felt like I was being rushed or pressured into making a decision. What stood out most was the level of customer service. Everyone I worked with was courteous, knowledgeable, and genuinely focused on making sure I was happy with my purchase. Buying a flagship luxury car should feel like a first-class experience, and that’s exactly how they treated me. I highly recommend Irvine BMW to anyone looking for an honest, professional dealership that values its customers. Thank you to everyone involved for making this one of the best car-buying experiences I’ve ever had. I absolutely love my new 2026 BMW 740i Sedan!

Ashley Taylor

Jul 14, 2026

Rating:

I’ve been leasing BMWs for years, but working with Jason Demond at Irvine BMW was truly the best experience I’ve had. He made my lease trade-in easier than I ever expected and made the entire process smooth and stress-free from start to finish. Jason took the time to listen to my needs and goals, never made me feel pressured, and delivered exactly what I was looking for. His professionalism, knowledge, and commitment to customer service really stood out. If you’re looking for someone who genuinely cares about finding the right solution and making the process as seamless as possible, I highly recommend Jason Demond at Irvine BMW. I’ll definitely be coming back for my next BMW!

doug christianson

Jul 9, 2026

Rating:

I had a great experience with BMW service. My advisor, Kristie, was friendly, knowledgeable, and made thoughtful, reasonable maintenance recommendations without any pressure. She also arranged a loaner vehicle, which made the process much more convenient. I was expecting my car to be in the shop for a day or two, but the team completed everything (oil change, rear differential fluid flush, coolant flush, and a full inspection) in just four hours. From scheduling the appointment to working with Kristie and the rest of the staff, everyone was efficient, professional, and respectful of my time. Highly recommend.

donovan block

Jun 8, 2026

Rating:

Mark was incredibly helpful and patient throughout the whole process. We test-drove four or five vehicles, and I was very indecisive, but he never made me feel rushed. After a few days, I finally made my decision and let Mark know I was on a tight schedule. He got me in and out with my new car in about an hour. Thank you, Mark and Sahar!

Elizabeth Lascheid

May 16, 2026

Rating:

Irvine BMW is the best place to buy a BMW and we know because we are very picky and went to 10 of them. The rest were not even close to good. The prices here are fair and you are treated well. They had the color I wanted, which is not that easy to fine--It is plum. It is a Hybrid and so far we have had no problems. The parking there is easy and of course free. The interior has a lot of cars in it and it is so clean and the area for the sellers to deal with you is nice and somewhat comfortable. The outside is also kept spotless. My one complaint is our salesman who I know has left there, did not listen when he told me how many mats there were for this car. When I got it home a mat was missing and I called right away and he said "Oh, that mat is not included." Well, that is not what he told me and he and I counted them, out loud. I don't play. He then did not return my calls and we had to go to the manager who said he would look into it and did, and I got my promised mat. Had I not this review would be quite different. The manager is very nice and knows when a customer is right. I was there most of the day to test drive and look and talk. My other issue is they have a "genius BMW" guy would is supposed to teach you how to use all the features on the car. He was not good. He could not connect my phone, get my music and I told him to slow down and he just wanted to be done and go home. I will have to hire someone to teach me how to use my car. But all in all they are the best in town, their selection is better than anyone else and so are their prices.