Mauer Buick GMC

“Everyone was friendly welcoming. The process was smooth and professional. The Salesman (Brad) answered my questions and offered advice on the different trim levels to ensure I got the right truck that met my needs. The finance guy (Tony) explained all my options and wasn’t pushy about adding additional services. I actually felt he valued me as a customer. Overall the experience exceeded my expectations.”

“Would recommend over & over & over again! Joel was amazing. He worked completely around my schedule and was extremely responsive. So so easy, straight forward, honest, and fast! I’ll be buying all of my future cars from Mauer & recommending them to all. Thank you thank you thank you for such a smooth process.”

“Excellent service from the GMC service department! Shar was friendly, professional, and kept me updated throughout the process. My vehicle was serviced on time, and the experience was smooth from start to finish. Thank you for the outstanding customer service!”

“Please read — everything in this review is written honestly. This review is about the Sales Manager, Rich Scoles. I was interested in a vehicle they had listed. I spoke with a sales representative and noticed the vehicle was priced higher than similar cars on the market, which is completely their right — it’s their vehicle. Over the phone, I specifically asked if they had any flexibility on the price or if they could give me their bottom-line number. I was told it would be better to discuss pricing with the sales manager in person. The next day, I drove over 30 minutes, taking time away from work and other responsibilities, because I was genuinely interested in purchasing the vehicle. After arriving, I was told, “Sorry, there’s nothing we can do on the price.” If there was no intention of negotiating, that should have been communicated over the phone instead of having me come in unnecessarily. It honestly felt like the goal was simply to get me through the door. Very disappointing and unprofessional experience. Transparency and respect for a customer’s time go a long way.”

“I was very happy with my experience. I got the truck I wanted. Alex was very pleasant and helpful. From the test drive, to information on the features. After the purchase was complete he also spent a good 20 minutes in the truck with us helping us set up the Android Auto app along with our Onstar free trial. We would definitely recommend Mauer to our friends as well as come back for future car purchases.”