Ray Skillman Northeast Mazda

“I had an amazing experience at the Northeast location from the moment I walked in the door. The staff truly made me feel like family and I did not feel pressured at all to make a purchase. Daniel was my main contact and took the time to walk me through all of my options and was extremely knowledgeable on the process and the products. I have never had someone sit down and walk me through each feature of the car to ensure it was customized to my liking. He did a phenomenal job of understanding my family's needs and tailoring the experience to us. This was the best experience I have had buying a car. The GSM Franklin was very personable and again felt like we were just talking with family/friends. Will was a huge help when my newborn started getting fussy, AGAIN felt like family! 10/10 experience. GO BUY YOUR NEXT CAR HERE!”

“Franklin, Angelo, Daniel and The Ray Skillman Family Provided such a wonderful lovely experience for my daughters first car Purchase that I recommend everyone Must purchase your car with this team. They all directed us and guided us to make a decision of New versus slightly used with direction on loans that we had every option presented with a clear path on how to best move forward in our position. Awesome job gentlemen. Ray, I recommend you give this Team a Raise:) Unconditional Love to all!!!”

“This was THE BEST experience I’ve ever had having my Mazda serviced. Lauronai was able to keep me calm over the phone while I was stranded in my car with no idea what was wrong. She gave great information and was extremely kind and reassuring. She got me an appointment immediately. The time from the start of my car problem to the end of service was under 3 hours. That’s unheard of in my experience. She is knowledgeable, professional, and just a great human being to have in your corner when something is going wrong. She took what was an extremely stressful situation for me (I was an hour from home) and made it a laughable, survivable time. I’m so grateful for her kind soul. My checkout experience with Jae was a breeze as well! I really can’t say enough about this location. I would go out of my way to work with this group again. I hope this message finds you all and makes you smile at the difference you’re making! Thanks again!”

“I was at this dealership on 7/29/25 for oil leak on my 2018 Mazda3GT. Had them check for the source of this oil leak.. appeared to be from the oil pan … verified by Ray Skillman service department. Left my car with them on the following Tuesday. on 8/1/25 it was ready for pick up. I go and pick up on 8/2 @ noon. Drive home and on 8/3 oil is still leaking (worse) from the just REPAIRED oil pan seal It was re-done 3 times. When I get a phone call to come Pick it up they tell me service manager / tech/ service writer It isn’t the oil pan seal it’s now the Rear Main Seal. A Whopping $1800 to fix!! I leave in utter disbelief … How can a job go from a small leak to a huge leak & then only to turn out to be the rear main seal… not adding up! Went to Stanley Chevrolet (My car is a Mazda3 GT) Told them what was going on and now confusion as to what is going on with my car. Zac the service manager suggested to run blue dye in it to track the leak. 500 miles later take it in & I see with my own eyes it’s a horrible RTV sealant applied and a bent oil pan in 3 areas!!!!! They got it fixed one try in one day!!! So I went back to Ray Skillman Northeast to address the damages they did while under repairs in their certified authorized repair center. What a Joke- tried to rip me off. I met up with Cory the GM Of this dealership. He was beyond helpful in a quick resolution… we agreed and shook hands on the agreed priced for a refund from Having the repairs done correctly at Stanley Chevrolet Mccordsville . I received the check via mail and to my disbelief it WAS NOT THE PRICE WE SHOOK HANDS ON!! Unbelievable … I call Cory Asked him if his word and a handshake meant anything ? He said yes, when I told him tne check wasn’t the price we agreed to … he was silent then responded that’s not the amount I told the service manager to send to you, I’ll have the remaining amount sent out today. That was over a week ago. Truly in shock at the level of deception this place operates at. I will never return & will tell others not to deal with this dealership. The Service Department is the selling point for any new car buyer… not this place shop else where folks!!!!! See photos of the quality of work performed … mind blowing!”

“Daniel was amazing. From a same day appt, to checking on me while paperwork was being done it was great! Oh and Teresa is AMAZING ( i hope i spelled it correctly) She’s heaven sent! So glad i came here!”