Carl Blacks Auto Superstore LLC

“Absolutely NOT a good experience. I have a 2021 Colorado that was purchased brand new. Still under warranty. Started having some shuttering issue at low rpms. Of course they said it never did it on test drive. That’s strange. Because it’s still doing it. Had to return after having tires rotated. They scratched my lug nuts. I hand wash my truck almost weekly so I know they don’t look like that before. I had better service at a NON dealer car service locations. I am still at a loss for words for how poorly the service was provided to me. Best advice is do NOT waste money on extended warranty. It’s useless. These companies make it difficult on purpose. Shame on you Chevrolet!!”

“I purchased a 2024 Ford Raptor from Carl Black Hiram Auto Superstore last week and could not be more satisfied. Not only is this a hell of a nice truck at a very reasonable price, my experience with the staff working there was second to none! I found the truck on line and started working with Taylor via text messages. I explained my interest and desired financial outcome. Taylor went to work on the deal and also introduced me to Antonio who would be working closely with Taylor in an effort to close the deal. Because I live in SW Florida most of our communication was via text or email. Both Taylor and Antonio kept in constant contact with updates and progress that after a short period of time lead to an offer from the dealership on my trade. While the offer was a little less then what I wanted I did make a counter offer to meet in the middle. Taylor and Antonio took my counter and went back to work. It wasn't long before they reached out with a deal that worked for both of us and a day later I was taking the 8.5 hour drive to Georgia. Once at the dealership my daughter and I were treated like royalty. Antonio was quick to offer refreshments, a test drive of the Raptor, expediting the purchase documents, and addressing one small mechanical concern that he had resolved before we even signed the paperwork. The dealership also detailed the Raptor the morning I picked it up and ensured it had a full tank of gas. I have been walking this earth a long time and have probably purchased more vehicles than most, and I have never received the level of customer service and genuine concern for my satisfaction that I experienced at this dealership, in particularly from Taylor and Antonio. A job well done gentleman!! Thanks so much! Sincerely, Pat McGowan”

“Hi Antonio, I’m very happy with the new truck that you sold me the other day. What impressed me the most is how well this truck was detailed by your team. Your clean vehicle presentation is what sold me on this one. And most importantly you found the extra FOB which saved me $400.00 at least at the Ford Dealership. Thanks 🙏 Wolfgang Dieter Garbe”

“I had Great Experience working with Nathan and The Team at Carl Black. They made my Car buying Experience on to remember I would definitely recommend Nathan and the Hiram Carl Black Team to anyone looking to buy a new or used car”

“Antonio and the amazing finance team made the car buying experience painless and enjoyable. I expressed to Antonio what I was looking for and he delivered. Their professionalism and superior customer service are unmatched. I was under the impression, from past experiences, that I would be at the dealership all day and all night. That was absolutely not the case! In and out in less than 2 hours!! I highly recommend Antonio and Carl Black Hiram! You will not be disappointed!”