Havana Ford Inc

“I had an excellent experience working with Sean when purchasing my vehicle. He was professional, knowledgeable, and made the entire process smooth and stress-free. Sean was honest, answered all my questions, and never made me feel pressured. I actually drove 7 hours to purchase my vehicle, and he made it completely worth the trip. He took the time to make sure I found the right vehicle for my needs and made sure I was comfortable with everything before finalizing the purchase. His customer service was outstanding, and I truly appreciate how easy he made the experience. I highly recommend Sean to anyone looking to buy a vehicle at Havana Ford! Thank you Sean!”

“Checked out the dealership because of a flyer I got in the mail. I already had a fairly new truck but saw they had ones with more options. Went in to see what was available. Lyn was my salesperson. Very friendly and helpful. Answered all my questions, all the financing options and drove away in it. The gave me more than payoff and then some more off the sticker. Nice doing business with them.”

“I travel from Tallahassee to Havana to bring vehicle here. Always get good service. However, men have no respect for women on-site. They use lots of profanity. I’ve gone to dealerships in Augusta, GA, Las Vegas, NV, and St. Croix, USVI and haven’t heard profanity used in the presence of customers by guys just standing around shooting the breeze. Guess this is new age business etiquettes. So giving them a 4 star rating for that reason. Still believe businesses should exercise some level of professionalism around their customers.”

“One of my best dealership experiences I have ever had buying a new truck. The dealership is small but has a lot of Ford trucks marked down way below what other dealers are selling them for. Joey was my salesman and he was very polite and laid back and did not use any high pressure tactics. The manager was Joe who came over and introduced himself and gave me a very fair price on my trade. Even the finance guy, Julian, was a very friendly Marine (Hiring Veterans is always a plus). They are very laid back, they don't use pressure tactics and they won't push any add ons you don't want. The entire transaction took about 2 1/2 hours (which is quicker than Carmax). They asked once about extended warranty, I said no and they moved on. I drove 6 hours to pick up a F350 and it was totally worth it and I would do it again. Highly recommend.”

“This dealership was a huge disappointment. The sales person knowingly sold a vehicle that has issues and now they’re refusing To refund the loan because we no longer want to deal with the dealership and never took possession of the vehicle. The manager Keegan is rude and very disrespectful when trying to resolve an issue. The picture below are just cosmetic issues. The vehicle also was sputtering and making a loud screeching noise.”