
Google Customer Reviews
LeelaJ
Feb 19, 2026
Rating:
“Did quite of bit of car shopping for the last month, which left me filled with disappointment. But thank the Lord I didn’t settle. I’m so glad I found this gem of a place! Jeffery took good care of me and Mike got me a great deal! Before you give up on your car search, come see them at Banister Mitsubishi in Hampton. It’s well worth the drive!”
Kevin Parker
Feb 8, 2026
Rating:
“Wonderful experience buying our outlander at Banister Mitsubishi. Thanks to Mike and Jordi for making the car-buying process easy and stress free. They are very knowledgeable, honest and great to work with. Highly recommend!”
Deb
Feb 8, 2026
Rating:
“Great experience at Banister Mitsubishi! Big shout-out to Mike Dalton and Jordi for making the car-buying process smooth, easy, and stress-free. They were knowledgeable, honest, and great to work with. Highly recommend! Would definitely buy from them again.”
Jorjlyn Sims
Jan 6, 2026
Rating:
“Best Dealership Experience Ever!
I worked with Jeff and he was very thorough, thoughtful, and sweet. He was honest and helpful. Mike was also very trustworthy and upfront with the process. They all worked together and worked hard to make sure I left with keys in hand on the same day. I felt welcome and appreciated the entire time. There was enthusiasm even from the people I didn’t work with directly.
As an independent teen getting started with the “thrills” of life (bills), Jeff made this process easy and enjoyable. The companies they are partnered with uphold the same standard as well. I will say I was offered lower interest rates from a couple places but I wanted to go with a dealer who had my back!
Cars are well maintained and reasonably priced. Excellent service!”
Wesles Lubin
Dec 17, 2025
Rating:
“I had a really positive experience at Banister Mitsubishi of Hampton, and it started with Jordi Cruz, the Sales and Leasing Consultant who helped me purchase a used Mazda CX-5.
From the beginning, Jordi was easy to work with, patient, and never made me feel pressured. He took the time to answer my questions, walk me through the vehicle, and explain everything clearly so I always knew what to expect. His honesty and straightforward approach made the process feel comfortable from day one.
I also want to give credit to the Sales and Financial Management team, who were professional and transparent throughout the entire process. Since I purchased the vehicle out-the-door, they were very clear about pricing, fees, and paperwork upfront. There were no surprises or last-minute changes, which I really appreciated.
Overall, the experience was smooth and well-organized from start to finish. I drove away feeling confident in my decision and happy with my CX-5. If you’re looking for a dealership that values transparency and a team that genuinely wants to make the process easy, I’d definitely recommend Jordi Cruz and the team at Banister Mitsubishi of Hampton.”