
Google Customer Reviews
Jeremy Erdreich
Jan 22, 2026
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“Had a great experience with Ahmed who recently sold us a new Mach-E. The entire team was a pleasure to work with. We had shopped other Ford dealerships and the service and personnel at Bob Thomas are a cut above. Highly recommended.”
Dave Lounder
Jan 3, 2026
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“My third lease from BTF. From Mr. Thomas on down - to GM Colby Pinette, Sales Manager (now retired) Joe Capone, Sales Rep. Anthony Rivera, Service Rep. Gina, and the entire service crew and body shop personnel, my experiences have been nothing less than STELLAR! I am a customer for life! Thank you, Bob Thomas Ford! Go there - you won't be sorry. Be sure to tell them Dave Lounder sent ya!”
Nathan Doherty
Oct 15, 2025
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“Truly an upstanding dealership and owner. Mr Thomas, Joe, Janely, and George were patient, understanding and made the process easy and enjoyable. They have our respect and business for life!”
Alex Lukiv
Jul 31, 2025
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“I recently purchased a 2025 Ford F-150 Platinum from Bob Thomas Ford in Hamden, CT, and I couldn’t be more pleased with the experience. From start to finish, Brian Schmeltz was exceptional. As both my sales associate and finance manager, he handled every step with professionalism, transparency, and care. He made the entire process smooth and stress-free.
I also want to recognize Janely Rosado, who was incredibly helpful in answering all my questions about the truck. She was friendly, knowledgeable, and made sure I felt completely confident with my purchase before driving off.
Together, Brian and Janely provided top-tier service and made the whole buying experience enjoyable. If you’re looking for a new vehicle, I highly recommend visiting Bob Thomas Ford in Hamden and asking for them!”
Billy Ratchelous
Oct 25, 2024
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“I may be partial to Bob Thomas Ford as a longtime customer, but I truly believe that they’re second to none. Over the years I’ve bought an Edge and two F-150’s from them, and have never thought twice about going back to them. Colby, Joe, George and Brian are top-notch and even though it’s their job to sell cars, they’ve always put their best foot forward to give me a good deal. When I bought my current truck I actually got to spend some time chatting with the owner, Bob, who is probably the most interesting guy I’ve ever met. The pride he takes in his business shows in the way his employees operate. I’ll always recommend them to anyone looking for a car in CT.”