
Google Customer Reviews
Damyan Mickel
Dec 2, 2025
Rating:
“I recently purchased a 2019 Ford F-150 XLT from Royal Auto Group. Great experience buying my truck from Them. Max was honest, helpful, and made the whole process smooth and painless. Max got me right where i needed to be with my budget. The truck runs great and was exactly as advertised. Highly recommend them! Shout out to Max for helping me out right before they closed and hooking me up on this sweet truck”
Samantha Richards
Nov 29, 2025
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“Excellent service. Max, was/is a straight shooter. My husband sent in his paperwork ahead of time, which helped ease the process. No hassle, no haggle. We could not be any more relieved! We purchase vehicles for commercial and/or personal use, this has been such a relief to close a deal with Max. Thank you Royal Auto Group. Solid purchase.”
Julie Williams
Nov 20, 2025
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“BIG SHOUTOUT TO RON AT ROYAL AUTO GROUP HE GOT ME APPROVED FOR MY DREAM CAR WHICH WAS A FULLY LOADED DODGE CHARGER RT🔥& I DID OVER THE PHONE APPROVAL RON GOT ME APPROVED FAST I WAS IN THE DEALERSHIP FOR ONLY 20 MINUTES‼️MAKE SURE YA'LL TAP IN WITH RON AT ROYAL AUTO GROUP HE GONE GET YOU APPROVED GUARANTEED‼️SHOP WITH RON AT ROYAL AUTO GROUP TO PURCHASE YOUR DREAM CAR‼️”
Dante’
Aug 14, 2025
Rating:
“I had a really bad experience with Royal Auto Group in New Jersey. I bought a 2014 GMC Savana van from them on July 19th 2025, I saved up for over a year and a half to buy this van to start help me start my own plumbing business. A within a few days of me buying it, it broke down on the highway. I towed the vehicle to my trusted mechanic and learned it had flood damage that nobody told me about. They even spray painted underneath to hide the rust. There was clear evidence of water getting into the electrical box underneath the van, which led to serious electrical problems. Because of that water damage, the gas pump and other electrical parts were badly affected, and fixing it turned out to be really expensive.
When I called the dealership to ask for help, they basically brushed me off. They passed me around on the phone and one guy even said it wasn’t his problem(One of the service guys with what appeared to me to be a Russian or Eastern European accent). To top it off, they want me to pay another $150 just to get my license plate, after I already paid my registration fees and dropped over $13k on this junk van.
I also want to mention that they made the van look really clean from the outside when I bought it. Everything seemed spotless and freshly touched up, which unfortunately hid a lot of the real issues underneath.
I’m also going to be making a detailed video soon with my mechanic explaining everything that happened and posting it across all my social media—YouTube, Facebook, Instagram, and so on—so people can see exactly what went on. I just want everyone to be aware of how this company does business.
And one last thing: I noticed they’re very eager to get positive reviews. Right after I left, I got messages asking me to leave a good review. I did have a good interaction with my salesperson Lakeith, who I don’t think knew about the issues. But it’s clear they put a lot of effort into getting reviews right away. I’m glad I waited, because now I can share the full story, and I think a lot of those positive reviews are a bit premature.”
Salvatore DeGrazia
Aug 11, 2025
Rating:
“Third vehicle I’ve bought from Royal Auto Group, and once again I’m driving away in a reliable car at the best price around. I’ve been coming here for 15 years because they truly care about getting you into the vehicle you want—and they work hard to make it happen financially. Zero complaints, ever. Royal Auto Group has earned my loyalty, and I’ll keep coming back. Thanks again—I couldn’t be happier with my new car!”