CAR Pros Kia Huntington Beach

“I just bought my Kia Carnival Hybrid here. Nick Torres was my sales person and he made my experience amazing from start to finish. He was very informative and courteous which made me feel extremely comfortable throughout the process. Jeff was also amazing and made the paperwork process so smooth and effortless. I highly recommend going to this dealership because of these two!”

“This one is for Sutherlin Kia in Huntington Beach. My wife actually found this place while we were out on the street, we ended up walking over and found out it had recently been sold to another company. The first person we spoke with was a gentleman named Tom, and my wife came home just raving about him, saying he was extremely sweet, welcoming, and right off the bat incredibly helpful. Based on our experience at other dealerships, that was not what we were used to at all. Tom was a total breath of fresh air, someone who was actually there and willing to help. Lo and behold, we come to find out he's actually the general manager of Kia, which just goes to show the kind of care he has, putting in that effort to make sure even one person is happy, and that person was obviously my wife. Fast forward a week and we met with George, Jeff, and Fred, plus another gentleman whose name is escaping me. Fred was the first sales rep who helped us out, but he ended up getting sick, so his dad stepped in the next day to help us with the car we were interested in, specifically the one my wife had her eye on. Unfortunately that exact car was located down in Mission Viejo, so we told them straight up we were only going to close the deal if we could get that specific car. Thankfully it was a sister Kia location, so they worked whatever magic they needed to and got that car all the way from Mission Viejo up to Huntington Beach. The next day we came in to sell the nightmare of a car we had before and pick up our new one. All the numbers worked out, we went back and forth a few times, but Jeff explained everything thoroughly, George explained everything thoroughly, and honestly the entire team was on top of it. Fred, George, Jeff, Tom, everybody kept checking in on us multiple times, making sure everything was in order, that the trade in for my car was handled, and that there were essentially no issues. You could tell they genuinely cared and wanted to help us out, especially in light of the nightmare experience we'd just had at another dealership recently. I cannot say enough positive things about this dealership and its leadership. You can just tell this is a solid group of guys who all have great banter with each other. I loved being able to hang out with them, get to know them over these past couple weeks of going back and forth, all while making sure we got exactly what we were looking for and didn't get backstabbed again in any way. Overall I would absolutely recommend this place, I can't recommend it enough. The service and quality these guys delivered was just on another level. And Tom, you've got a great group of guys who came with you from the previous dealership. It was a pleasure, and thank you again so much for turning a nightmare into an absolute blessing.”

“Great experience in purchasing our 2026' Carnival Ex. Q was a great salesperson. Q made sure we were happy with our purchase. He went above and beyond, worked long hours in order to complete the sale.”

“⭐⭐⭐⭐⭐ Absolutely Incredible Experience – Like Disneyland for Car Buying! I don’t even know where to start. From the moment I walked into Car Pros Kia Huntington Beach, I was treated like royalty. This wasn’t your typical “let’s see what we can get out of this guy” dealership vibe. It felt genuine, professional, and honestly refreshing. First off, I have to give major credit to Mauricio, the General Manager. He didn’t just introduce me to someone and disappear like I’ve experienced at other dealerships (looking at you, Toyota 👀). He personally set me up with an amazing team and stayed involved throughout the entire process. He checked in with his staff to see how everything was going, made sure I was taken care of, and even offered refreshments. That level of leadership sets the tone for the entire dealership. Now let’s talk about my salesperson, Yaerin Kim. This woman deserves a promotion. Seriously. Before coming here, I visited three other dealerships, and every single one told me the package and add-ons I wanted were impossible because the car was “already premade that way.” Basically, I kept hearing “No.” But Yaerin? She never once told me no. She listened. She understood exactly what I wanted. Then she calmly said, “Give me a couple of days.” Honestly, I didn’t expect a callback. Then I get a phone call… “Mr. CHON, I have your car ready.” 😱 I was in shock. I still don’t know how she made it happen, but she did the impossible. I would’ve given her a hug, but my wife might’ve had something to say about that 😂. That level of dedication and follow-through is rare in this industry. When it came to pricing, Leon, the Sales Manager, was straightforward and transparent. Yes, we went back and forth—but it wasn’t haggling or pressure. It was a real conversation about options. With my 790 credit score (which they said was solid), he laid out scenarios: • $0 down • $5,000 down • $10,000 down And here’s what impressed me most: He honestly told me it made more sense to put $0 down, since the payment difference wasn’t huge (about $150). Instead of tying up cash just to lower the monthly a little, he suggested keeping my money and paying extra toward the principal when I wanted to. That kind of advice shows they’re thinking long-term for the customer, not just trying to close a deal. The entire experience felt like Disneyland—smooth, exciting, and memorable. The energy, the professionalism, and the respect I received from everyone there made this one of the best buying experiences I’ve ever had. Sure, the coffee isn’t Starbucks level ☕😂… But the sales team? Absolutely five-star. I would 100% come back and highly recommend Car Pros Kia Huntington Beach to anyone looking for a dealership that actually cares about its customers. Thank you Mauricio, Yaerin, and Leon for making this such an amazing experience! 👏🚗✨”

“Excellent Experience at Car Pros Huntington Beach I had a great experience at Car Pros Huntington Beach from start to finish. Everyone was genuinely nice, friendly, and welcoming, which immediately put me at ease. I came in knowing exactly what I wanted, and my sales representative, Dameon, took the time to really understand my needs. He patiently explained every detail related to the car—especially around safety features, security, and how everything works. He never rushed me, consistently checked if I had questions, and made sure I was comfortable with every decision. Very professional, knowledgeable, and patient. A special shoutout to Jimmy in finance—he is truly a pro. He answered all my questions clearly, double-checked multiple details for me, and completed the entire finance process in about 30 minutes without any pressure or confusion. Extremely efficient and trustworthy. I also appreciated how genuine and polite the owner was—very welcoming and approachable, which says a lot about the culture of the dealership. Overall, this was a smooth, transparent, and stress-free car buying experience. I would highly recommend Car Pros Huntington Beach to anyone looking for an honest and professional dealership.”