Betten Baker GMC Hudsonville

“For more than 20 years, Jim Messick, Director of Operations at Betten Baker Chevrolet Buick, has been our trusted advisor and go-to person for every vehicle purchase. Over the years, he's become more than a professional—we truly value the friendship we've built through his exceptional service and dedication. Most recently, Jim found us the exact 2026 GMC AT4 Duramax 3.0L Turbo Diesel we were looking for, equipped with every option on our wish list. His attention to detail and commitment to making sure everything is perfect is second to none. A special thank you as well to the staff at Baker Hudsonville GMC for helping make the entire process seamless. Even though we live a distance away, Jim has consistently gone above and beyond by arranging to have our new vehicles delivered right to our doorstep, making every purchase incredibly convenient. Over the years, we've also found GMC to truly stand behind its vehicles with outstanding customer service, which has only strengthened our confidence in the brand. After more than 20 years of working with Jim and experiencing his dedication to providing the perfect GM ownership experience, we wouldn't go anywhere else. If you're looking for someone who genuinely cares about his customers and always goes the extra mile, we highly recommend Jim Messick and the entire Betten Baker team.”

“I had a great experience at Baker Buick GMC Hudsonville with my new 2026 Sierra purchase. Alyse Solomon was incredibly kind, patient, and always willing to help me with everything, especially showing me how to install, set up, and program features in my new truck. She made the whole experience feel easy and welcoming. I also want to thank Jim Messick for helping me from the very beginning. He listened to me as a customer, made me feel comfortable, and worked hard to help make the purchase happen without so many delays. I truly appreciate him for finding alternatives and making the process much smoother. I highly recommend visiting Baker Buick GMC Hudsonville if you are looking for a vehicle and great customer service. Thank you again to Alyse and Jim for all your help!”

“We recently purchased a 2018 F-150 from this dealership and overall had a very positive experience! Marco was great to work with—he was patient, easy to talk to, and really good with my kids, which meant a lot to us during the process. He also took time to acknowledge and appreciate my military service, which didn’t go unnoticed. He let us test drive and ask questions with zero pressure. There was some back-and-forth during negotiations, especially around pricing and warranty options, but the team was willing to work with us and we cane to a solid agreement. We also had a concern with a drivetrain noise. Their service department took the time to evaluate it, and being able to speak directly with the service manager gave us more confidence moving forward. In fact, their vehicle service manager gave us the confidence we needed to proceed with the purchase. 😀 In the end, we were able to come to a deal that made sense for both sides, including a solid extended warranty for peace of mind. Like any car purchase, it’s important to ask questions and do your homework, but overall we felt respected, not pressured, and taken seriously as buyers. We’re happy with the truck and thankful for Marco and the team working with us through the process. Though there arent any veteran discounts, if you are a Vet, Marco will treat you with respect. 4 stars well deserved!”

“If you’re looking for a car salesman who actually cares, go to Zephon!! He was amazing from start to finish. Super responsive, kind, and genuinely considerate of our needs. He made the whole experience so much easier and less intimidating. We couldn’t be happier and would 100% recommend him to anyone looking to buy a car.”

“Just got my new car from these guys! Everyone there was very kind and helpful, especially Zephon the sales guy! Love the car, It was very clean!”