
Google Customer Reviews
Jeon
Jul 22, 2026
Rating:
“Came to look at a vehicle and Tony assisted me. If he didn't know something i had asked, he always found out! Dealership is nice, filled with quarter million dollar GTR's but coffee machine was broken and not snacks of any kind.”
Mike Montes
Jul 18, 2026
Rating:
“I purchased my daughter’s Rogue from Mossy, and while the buying experience went very well, the service afterward is what truly stood out.
We encountered a significant issue, and based on my past experiences with dealerships, I expected that I would have to fight to get the help we needed. Instead, Mossy immediately stepped in and handled the situation in a way that completely exceeded my expectations.
Kenneth, the General Manager, was exceptional. He took ownership of the issue and stayed involved with us every step of the way. I would also like to recognize Rafael in Service and Marcos in the Body Shop for their hard work, communication, and willingness to help throughout the process. The Mossy team included some of the most helpful and caring people I have ever dealt with at a dealership.
The culture Kenneth and the Mossy team have created is difficult to beat. I would not hesitate to recommend them for purchasing a vehicle, servicing one, or having body shop work completed.
I do not normally write reviews, but this level of service deserved to be recognized. Thank you to Kenneth, Rafael, Marcos, and the entire Mossy team. You have earned a customer for life.”
Nicael Dais
Jun 22, 2026
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“Buying my first EV was a big decision, and Jessie Norris made the entire experience easy, comfortable, and enjoyable. From start to finish, he was knowledgeable, patient, and never made me feel pressured. He took the time to answer my questions, explain the features of the Nissan LEAF, and helped me feel confident in making the transition to electric vehicles.
What stood out most was his genuine commitment to customer service and making sure I found the right vehicle for my needs. The process was smooth, transparent, and stress-free.
If you’re looking for someone who truly cares about his customers and goes above and beyond, I highly recommend Jessie Norris. Thank you for helping me purchase my first EV and making it such a positive experience. Mahalo, Jessie!
⭐️⭐️⭐️⭐️⭐️ 5/5 Stars”
Reyna Garcia
Jun 21, 2026
Rating:
“Love to get what I want 🤗🤗🤗
I had an excellent experience at Mossy Nissan in Houston. From the moment I walked in, the entire team treated me with kindness, professionalism, and respect.
A special thank you to Alex, the manager, and Mirko, the salesperson, for going above and beyond to help me find exactly what I needed. They were patient, honest, and truly listened to my needs and budget. They worked hard to get me a great deal and made the entire car-buying process easy and stress-free.
Their attention to detail, outstanding customer service, and genuine care for their customers made all the difference. I highly recommend Mossy Nissan to anyone looking for a vehicle and a team that truly cares about their customers.
Thank you, Alex and Mirko, for making this such a wonderful experience!”
Carolyn Gutierrez
May 22, 2026
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“I had such an amazing experience at Nissan thanks to Mirko and Alejandro! Buying a car can honestly feel stressful and overwhelming, especially when trading in another vehicle, but they made the entire process smooth, exciting, and genuinely enjoyable from beginning to end.
Mirko was absolutely incredible throughout the whole experience. He was patient, knowledgeable, attentive, and never once made me feel pressured or rushed into making a decision. He took the time to answer every question I had, walked me through all the features of my new Pathfinder, and made sure I felt confident and comfortable every step of the way. You can truly tell he cares about his customers and takes pride in what he does. His professionalism and kindness made such a huge difference during this process.
Alejandro in finance was equally amazing. Usually the finance portion of buying a vehicle can feel intimidating, but he made everything easy to understand and stress-free. He explained all the paperwork thoroughly, helped me feel informed instead of overwhelmed, and was incredibly friendly and personable the entire time. He made me feel valued instead of just another customer walking through the door.
I traded in my old Bronco and drove away in my beautiful new Pathfinder feeling genuinely happy and taken care of. The level of customer service I received from both Mirko and Alejandro exceeded my expectations. They were honest, professional, patient, and made the entire experience feel exciting rather than exhausting.
If you’re looking for a dealership team that truly cares about their customers and goes above and beyond, ask for Mirko and Alejandro. I am so thankful for their help and couldn’t recommend them more highly. Thank you both again for making this such a positive and memorable experience for me!”