Momentum BMW

“5 stars for the service department at Momentum BMW. ⭐️ I had an issue with my 2023 BMW X1 where the vehicle would randomly shift into park while in drive, which was a serious safety concern. They were able to correctly diagnose it as a battery issue and replaced it under warranty. Before coming here, I went to another BMW dealership and didn’t have a good experience, they couldn’t figure it out. After that, I called my friend Tommy Bueno, who used to work at Momentum BMW as a technician. He has years of experience with BMW, so I trusted his recommendation. He pointed me to their service department and mentioned the shop foreman, William Martinez, who he learned under. I initially spoke with Edgar Cruz, the service manager, and then worked with my service advisor Jorge Aldana throughout the process. Armando was the technician who worked on my car. Overall, everything was handled professionally, good communication, efficient turnaround, and most importantly, they actually fixed the issue.”

“Julio Torres provided an outstanding car-buying experience from start to finish. He was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to answer all of my questions and helped me find the perfect BMW X2. I truly appreciate his excellent customer service and attention to detail. If you’re looking for a great salesperson at BMW, I highly recommend Julio Torres. Thank you for making my experience such a positive one!”

“I have been a BMW customer for years and I’ve been bring my car to Momentum BMW for years for service however, I never bought a bmw from this dealership, until Now when I tell you the best overall service when it comes to buying a car please come here. My salesman Max was awesome, he was very knowledgeable and helpful with my trade in, he founded me the car I wanted, he was available every time I called from the finance manager to the GM my service and experience was great! He didn’t give me that typical car salesman” tactic he really wanted to put me in a car that was best for me far as pricing, and style! I’m forever grateful and thankful for the service Max provided and I’m sending everyone to him and Momentum bmw! I love my car but I’m more impressed by the service thanks again”

“Thank you Nate Bray for giving us the ultimate BMW experience. We came in for something totally different but you literally bought us over! Thank you for giving us the tour and showing us around, we felt welcomed and happy to be at Momentum BMW. 10/10 highly recommended for the personalized client experience you gave to me and my mom. We couldn’t be more happy with the new purchase! Thanks again Nate Bray!”

“I highly recommend buying a car from Vy Nguyen. We managed to negotiate and finalize the deal in just one day. Both she and her manager offered very generous and quick discounts, and the whole conversation felt comfortable — never pushy. They displayed a truly professional service attitude. Actually, I went to West Genesis first thing in the morning to look at cars, but the salesperson there lacked professionalism (possibly someone transferred from a Hyundai dealership). Later when I went to BMW, every staff member proactively introduced the vehicles and explained every detail very clearly, really showing the added value of the brand. I especially recommend Nguyen and technician Adrian. After purchasing the car, they helped me remove the license plate from my old car and transferred the plastic floor mats to the new one — I didn’t have to lift a finger myself.”