Houston Dodge Chrysler Jeep Ram

“Matthew Glaser is by far my favorite service advisor! He was incredibly kind, professional, and honest throughout the entire process. Instead of trying to sell me on a long list of repairs, he took the time to explain what was most important and helped me prioritize my vehicle's needs so I could tackle everything little by little. He was organized, communicative, and kept me informed every step of the way. The whole visit was efficient, and he had me in and out much quicker than I expected. It's refreshing to work with someone who genuinely cares about their customers and builds trust instead of applying pressure. I highly recommend asking for Matthew if you visit this dealership!”

“Doug was the best salesman I’ve ever had. He gave me me straight talk about what the best deal was I could get for the vehicle I wanted and I was in finance and out the door in my new full size SUV. Thank you Cole in finance for the patience and letting me ask tons of questions. It was a pleasure meeting you and doing business with you gentlemen.”

“My first review was DELETED, which is shady. Two things: test drive the vehicle longer than they suggest and get everything in writing. Do NOT trust the words of the salesperson. They just want the sale. They don’t care about your position as the buyer. Hannah was my salesperson. We test drove a 2019 RAM. She didn’t know anything about the vehicle we came specifically to test drive, which should’ve been the first red flag. There were some concerns that I brought up: the tire pressure system did not update and the a/c blew inconsistently. She assured me that they would check out the vehicle if we were interested in buying it. The mileage was decent and there didn’t seem to be any other problems, so we agreed to purchase. After we signed the contract, Hannah acted like we never had any conversations about the issues. In fact, they scheduled an appointment to check out the vehicle but expected me to pay for the preexisting issues even though Hannah assured us that it would be handled by the dealership. It’s been a week since our purchase, and the truck ran hot two days after the purchase, and there’s a slow leak in one of the tires. Hannah worked hard to build rapport and then became snarky in text messages when I asked about the repairs. Do yourself a favor and find another dealership.”

“These past few weeks have really pushed me, but I wanted to share my experience because it turned into something I truly didn’t expect. I came in dealing with issues on both of my vehicles at the same time, which had me stressed and trying to figure out my next move. I made the decision to trade in my van and upgrade to a Ram ProMaster 2500 for my business. That alone was a big step for me, especially putting it under my business name. When I came back to pick it up, I was still overwhelmed and honestly didn’t want to let go of my Charger. The sales associate Vo noticed I was stressed, took the time to ask what was going on, and actually listened. He let me know there may be options available, even though I didn’t think getting another vehicle was possible. Long story short, I ended up leaving not only with my business van, but also a Bronco Sport—something I truly didn’t think I could do, especially a 2025 with low miles. What stood out the most was the patience, transparency, and willingness to help me find solutions instead of just making a sale. This was a stressful situation for me, and they made the process feel a lot more manageable. I would definitely recommend working with this team if you’re looking for people who actually care and will work with you to find the best option for your situation.”

“I had an amazing experience working with Jayson! Truly top notch from start to finish. He was extremely informative and transparent throughout the entire process, making sure we understood all of our options without any pressure. What I appreciated most was how straightforward and efficient he was. Once we discussed what we were looking for, he delivered exactly that—no runaround, no wasted time. Thanks to him, I drove off in my dream car! 10/10 experience. Highly recommend!”