Group 1 Chevrolet Spring

“Despite the hour drive, this is the only dealership I trust my Chevrolet truck to. This past week I took it to get it serviced. As usual, customer service is always top notch! This specific day, I had the pleasure of meeting Sean. He went above and beyond my expectations. He made everything easy, kept me updated as to when they were going to have my truck ready and gave me tips to maintain my truck in great conditions on the road! Thank you Sean!”

“BEST DAY EVER! I wasn’t expecting to drive off the lot with a car but Sara Davis came through, again! I love this young lady🥹WE ARE BASICALLY FAMILY AT THIS POINT! I am a return customer! Sara always help us! Kevin! Amazing with numbers and make this experience very pleasant! (Thanks for the laughs🤣)Kenny!! Personable and knowledgeable! Overall this was an enjoyable experience! Got me rolling the same day! I highly recommend! Thanks again Sara🫶🏽”

“I purchased a 2013 Jeep Wrangler from Group 1 Chevrolet in Houston this past Saturday. I live over an hour away and couldn’t inspect the vehicle in person before purchase due to work, so I relied on the dealership’s assurances that the vehicle was in good condition. I was also told about Group 1’s advertised 3-day / 250-mile return policy for pre-owned vehicles. I picked up the Jeep the following Saturday after being told a TPMS sensor and other minor items were repaired. At delivery, the salesman stated the tire pressure light was still on because they “didn’t have time to reset it” and that it would turn off after driving. Within 25 miles of leaving the dealership, the TPMS light remained on, the ABS light began coming on intermittently, and the check engine light turned on and stayed on. When I arrived home and inspected the Jeep myself, I discovered extensive rust throughout the undercarriage and frame — including deep corrosion and holes in structural frame components and heavy rust on suspension mounting points. These are not cosmetic issues; they are structural safety concerns that would have been clearly visible during any lift inspection. I contacted the salesman immediately to ask about the advertised return policy. He denied that such a policy existed and referred me to a manager. The manager later stated all sales were final but offered to place me on a service standby list. When I explained the frame rust, he stated they were unaware of it but also confirmed their dealership performed the safety inspection. He also stated they replaced brakes and a wheel speed sensor — meaning the vehicle had been on a lift, where this rust would have been obvious. I am posting this review to warn other buyers. I purchased from a large dealership expecting honesty and proper safety oversight. Instead, I was sold a vehicle with severe frame corrosion and unresolved warning lights immediately after leaving the lot. I will be attaching photos of the rust and incomplete mechanical work. Buyer beware.”

“Hi there guys about my first SUV from this dealership bought in 2026 suburban I'm in love with it so far I purchased a vehicle on November 1 and Juan was my guy he was telling me throughout the process. I would definitely recommend you guys. Juan. And he will take care of you guys on top of that. The process was very quick fast. They listened to us gave us a good deal. We were happy From The our purchase that we bought two cars in the same day.”

“In the market for a new or used vehicle? Contact Sara Davis. She is a true girls, girl! She made my experience great, and ensured she worked the deal to the very end with the assistance of her manager Bryan Vasquez. She is easy to reach, and communicates well. Bryan also goes beyond the call of Duty to ensure my needs were met. I consider myself overly picky, and sometimes that can be a difficult task for some. Not these two! Thank you once again for your help in being a part of my healing journey. To that little girl that never got that Beetle Power Wheel, here I am healing as an adult with the grace of God and my hubby.”