Gilchrist Chevrolet

“DO NOT GO TO GILCHRIST CHEVROLET. 🗣Unless you like bad business deals, and horrible customer service. I went to Gilchrist Chevrolet about a month ago and was approved for a brand new 2026 Chevy Trailblazer. I put insurance on it, the dealership handed me my keys, and told me to enjoy my brand new vehicle. I was excited, because I had just been in a very traumatic situation, almost losing my life. I bought all types of car accessories for the car, put ligts inside......I'm starting over and the car would help me to heal. Well, unfortunately nearly a month later I receive a call from the dealership, stating that I had to return the vehicle because the bank could not verify my income at a job I've been at for seven years. So I had my job call the bank to verify my income, and we find out there was some type of screw up on Gilchrist Chevrolet when my paperwork was submitted to the bank. 😡 So I take the car back up to the dealership, and told them they had to fix this issue because I need my vehicle for work and school. I was told that it was the bank that screwed up, and they would try to resubmit the paystubs to the bank...blah blah blah. Only to come back later and ask me to sign a borrowers agreement until the next day once the issue was resolved. I knew then they had screwed up, and was trying to cover their butts. Mind you, the guy who sold me the car Mr. Fabio Pena, had the same last name as the manager Mr. Daniel Pena who was trying to take the car from me. It seems to me someone was trying to cover up someone else's mistakes. That same day I went to another Chevrolet dealership and was approved for a 2026 Chevy Trax with no problem, and I got a better deal. Needless to say, Mr. Daniel Pena called me the next day and ask for the Trailblazer back, and threaten to call the police if I didn't return it. But what they didn't know was that I was already going to bring it back, because I had already been approved at a different Chevrolet dealership. If I would not have went elsewhere I'd be stuck car less. They didn't try to make the issue right, help me get another vehicle, or at least reimburse me for the accessories and insurance I had on the vehicle. Not to mention Mr. Daniel Pena asked me to send him 10 more paystubs so he could resubmit them to the bank. Something sounds fishy. It was a complete waste of time. Thanks for Absolutely Nothing Gilchrist Chevrolet. Don't go to Gilchrist Chevrolet....You will get screwed over. Shout Out to CLASSIC CHEVROLET for fixing what Gilchrist Chevrolet screwed up.”

“Our salesman Terrance was great along with everyone else that help us get into the vehicles we wanted. Started out getting my wife an equinox then ended up buying myself a truck as well. Friendly staff and not pushy. They work hard to get my wife and I exactly what we asked for.”

“Highly recommended. The teams here are amazing . Met by Chris general manager . Address my concerns immediately and directed me through the process. I acquired a small fleet of leased cars for my company and they accommodated me immediately. Came next day all cars are ready to ship and paper work was done to sign. Also the service and parts departments were great . They educated me on how to keep my cars maintained and serviced and how to get parts for them if I need to have my guys do our own work. Can’t thank you guys enough.”

“When I got here was greeted by a rude salesman. His customer service was bad and the way he was being made me want to leave. But thankfully Juan ended up helping us and was great i’m not one to bash names but I am one to praise people for doing their best!”

“Me and my wife had a great experience at this dealership! After weeks of shopping around, it was very clear that Gilchrist had the best service. Mostly due to the salesman named Justin. Justin was kind and respectful to us and that goes a long way. Even with that kind treatment he still did everything in his power that he could to give me all the mark downs I was eligible for and worked extra hard to give me most for my trade in. I wasn't going to get as much for my trade in anywhere else (we because we looked). At the end of the day, he got me the vehicle I wanted exactly how I wanted it and also kept me at the price point I wanted to be at. I highly recommend this dealership, especially Justin.”