Carvibe Houston

“This was such a wonderful team to work with! When I walked in, I found exactly the 2024 Ford Bronco I was looking for. I’m so excited about my new vehicle and really enjoying it already.”

“Texted with what end up being a bot, was confirmed vehicle was here but as soon as I spoke to a sales man in person after a 90 min drive I was informed that it went to auction a long time ago and he had no truck in similar price range, just much newer.”

“As I live far from the dealership, I asked my dad (who lives much closer) to stop by and help me inspect a 2022 Jeep Gladiator I was considering to purchase and see if it was worth the one hour+ drive to the location. Communication with Mario had been good, so I don't have any issues with him. The issue I have is with JP. My dad is a Spanish speaker (understands English but communicates better in Spanish), therefore, I had asked Mario for assistance and he called me on Tuesday to let me know JP would be assisting my dad as Mario would not be able to communicate with him. When things took a turn was when my dad asked for the opportunity to do a test drive on the vehicle. I would think this is normal for customers so they know how a vehicle operates and handles before committing to a purchase that is thousands of dollars. My dad was told he could only drive in the property and would not be able to go for a test drive outside of your parking area. He managed to get a short drive inside your location's parking lot to get a feel for the steering, suspension, engine response, etc. and anything he could with the limited opportunity given. This vehicle has been modified so we wanted to make sure it was also safe to drive. As he was parking, he turned the steering wheel to check the steering angle and since this vehicle has bigger tires than what comes from factory, there was some rubbing. I assume JP noticed this. When my dad was done and was turning over the keys, JP proceeded to scold my dad and told him "This is why we don't let people borrow the vehicles. They are not toys!" This last comment/remark was highly unnecessary from JP and soured our whole experience with your dealership. My dad has been driving for over 50 years and is one of the safest drivers I know. I had submitted my preapproved offer and was ready to purchase had the initial experience been good. The way my dad was treated has made us change our mind of pursuing any business now or in the future with this dealership as how you treat people is how you conduct yourself in business.”

“Shout out to Maudi, Demetrius and the CarVibe team for helping me to purchase my car. They took time, patience and diligence to really find me something nice. I appreciate the time and effort you all put in. Thank you!”

“Carvibe made it easy to buy my vehicle. Our salesman Steven was very personable and worked with me to get to the price needed to make my purchase and to make sure a tire sensor was fixed before the sale was completed. Vincent in financing was very nice and patient while getting all of our numbers straight.”