
Google Customer Reviews
Forest Barber
Jul 17, 2026
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“From the day that I called and was connected with shaun M explained what I was looking for the research that I’ve done and knew that the cars were hard to locate. He asked me about what details and told me he would get back to me as soon as he located a car he did an excellent job. It took us a few days. We communicated by phone and emails and text when he located the car we schedule a day to come in and finish the transaction
I came into the dealership was greeted and treated with professionalism and excitement of the new purchase of my BMW M850 I convertible 2026 Shaun and his team lived up to my expectations and I was very satisfied I would recommend their service and their staff when someone’s trying to find the car of their dreams”
Jay Bee
Jul 12, 2026
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“I wanted to take this time out to thank Michael Russo for his dedication in getting me into my first ever BMW! He was very warm and patient. It didn’t feel like a business deal with someone trying to collect commission. It felt like a family friend guiding me into making the right decision for me! I will forever be thankful of the time he took with me, the prayers he shared with me and the overall experience he gave me!”
Celeste Bradshaw
Jul 10, 2026
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“I recently purchased a CPO X5 from BMW Houston North and overall it was a good experience. I reached out to the Internet sales department prior to going into the dealership and they were very transparent and prompt in providing requested information. Once I was in the dealership I ended up working with a different sales person (Matthew) than I'd originally communicated with and he was absolutely wonderful! He was helpful, honest, and did everything he could to ensure I was happy with my purchase. He even took the time to set my phone up in my new car! Thank you so much to Matthew, Craig, and team for helping me purchase my first BMW!”
Keaton Lambert
Apr 6, 2026
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“We had a great experience at BMW of Houston North buying a used 2010 Honda Accord. I found the vehicle listing online and called to see if it was still available. Mike Albright verified it was on the lot and set up a test drive for me the same day. When we arrived the car was ready to go. Mike was not pushy or heavy-handed about the sale at all. He answered all of our questions clearly. He was fully transparent with the pricing, the Carfax history, and the dealer's own inspection and maintenance report on the vehicle.
The dealership's "5 day/250 mile" return policy gave us the confidence to buy the Accord that same day. We had it independently evaluated the next day at Christian Brothers Automotive, who assured us it was a very good used car. Because of Mike's excellent service, we'd recommend anyone check out BMW of Houston North. Thanks for taking great care of us!”
G Gmh
Feb 15, 2026
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“Great customer service support from Chris. He is very knowledgeable, responsive & patient with us through out this process. BMW excels in everything they do. It would be nice to see tv screens in x5, X7 suvs. They would go off the lots even faster. Forward that to your decision makers 😃”