AutoNation Honda Hollywood

“Manny took care of a recall that a non-Honda dealership that I bought the car couldn't. He was so nice and polite that it felt like I was talking to a best friend/family member. Also I liked that there was a food truck on property and receiving the text message updates on the car service.”

“I had an excellent experience! ELias and Carlos were quite knowledgeable and accommodating. They did everything they could to facilitate my purchase.I am very happy with the new vehicle and to have friends at Honda that I would recommend to my friends and family 👍👍”

“I received exceptional service from Raphael and Kamar while purchasing two vehicles. They were both extremely professional, knowledgeable, and went above and beyond to make the entire process smooth and stress-free. Their customer service and attention to detail truly stood out. I highly recommend going to AutoNation Honda if you’re looking for a great car-buying experience!”

“Carolina was a great help. She really made it happen. She went above and beyond to get us the vehicle we wanted and was 100% on it the whole way thru. She even found me screws to put on the tag. Amazing customer service we received from carolina and the whole team. We are very greatful and will recommend her and your team to our friends and family. Thank you Autonation!”

“SOOO BAD! NEGATIVE STARS January 11 @ 11am I make an appointment for a minor oil change 4 HOURS later… I am told the mechanic has crashed my car. I understand mistakes can happen and was told they would handle all repair costs from body shop. I was put in an enterprise rental for the time being that I had put a $100 deposit for. A week later I get a call from Honda saying the rental is too expensive and they have a lender car for me now. That same day I go and turn the rental in and get the lender car. With a $150 deposit for the lender. As Seen in the photos.. the lender car is given to me filthy!! Outside and in! What an embarrassment. I told them it was gross and they had to clean it. I waited 40 minutes for the car to come back just as dirty, just with carpets dusted off. As I left I notice the gas is half way. I read the contract I signed and it was supposed to be full. When I arrived home to start inspecting the car I noticed the tag is also different than the contract…the vin number, the year of the car and the miles were ALL DIFFERENT. So my $150 deposit and personal insurance were under a car that I was not driving. I call Honda right away as this is a HUGE LIABILITY! I got back to the dealership and waited 2.5 hours for the problem to be fixed. With no apology or acknowledgment from the manager. At this time they still had no ETA on my car! And as you can see down below they took a $150 deposit twice!! For the incorrect contract then the corrected one. As month one passed and I received no phone call yet, I called for an update and they had none! With no ETA still! Nearing almost 2 months, with no phone call I reached out to corporate and filed a claim. Corporate reached out to the dealership to investigate. 2 MONTHS LATER. TODAY MARCH 12th I have finally received my car…. Dirty as heck with dirt and leaves everywhere from sitting 2 months in the shop…. And NO windshield wiper fluid. My family has been going here for YEARS! When it’s time for my renewal, WE are all taking our business to RICK CASE. This is just so embarrassing for a dealership. They don’t know how to handle anything. Just a bunch of unprofessional workers.”