Circle Buick GMC Inc

“I went into this dealership because I’m interested in purchasing a vehicle. I’ve been visiting several dealerships to compare different models and their interiors before making my decision. When I asked the salesperson if I could see the inside of one of the vehicles, all he said was, “I can point it out to you, but you can’t open it.” There was no explanation or attempt to help. It was 93 degrees outside, and expecting a potential customer to make a purchasing decision without even being able to sit inside the vehicle is ridiculous. As someone who is genuinely in the market to buy, I expected much better customer service. A big part of choosing a vehicle is being able to sit inside, look at the features, and compare the interior. Instead, I felt unwelcome and left disappointed. They lost a potential customer because of such a poor first impression. If this is how they treat someone who’s ready to buy a car, I can’t imagine how they treat actual customers after the sale. I won’t be returning, and I wouldn’t recommend this dealership based on my experience.”

“I would like to thank Kathy and her team at Circle Buick GMC for making my vehicle purchase a great experience. At first, the process was becoming a little discouraging, but Kathy remained patient, positive, and professional throughout the entire experience. She took the time to answer all of my questions, kept me informed every step of the way, and made sure I felt comfortable with the process. Thanks to Kathy and James dedication and excellent customer service, I was able to drive away in the vehicle I wanted, a brand new 2026 GMC Terrain! Her knowledge, honesty, and positive energy truly made a difference. I was originally referred to Kathy at Circle Buick GMC, and after my experience, I will absolutely be recommending her to anyone looking for a vehicle. Thank you again, Kathy and the entire team, for helping make this happen!”

“We bought this beautiful Buick Envista on Friday! This was our first experience at Circle but we will always buy our vehicles here for now on! Bryan and Dustin made the process fast and easy. Thanks!”

“I want to inform anyone that may be considering purchasing a vehicle from this dealership. This is MY experience with them hopefully you will have better luck. My salesman’s name was Bryan and my husband and I have worked with Bryan for the last 3 vehicles that we purchased over 10 years of business, so we have used him for many years which makes my situation disappointing. I had received a call from Bryan saying that I should come in to trade in my car which I thought may be a good idea seeing that my warranty was done and I was coming out of pocket for maintenance. I told Bryan what exactly it is that I wanted. To have a lower payment with a car that would work for me. Just a side note to keep in mind, I was trading in a GMC 2023 Acadia 3 row SUV. Coming in I was open minded because not only did I trust Bryan but so did my husband so when Bryan told me that he could save me $50 off my car payment wasn’t the greatest but at least it was something. Well I was offered a 2026 Buick Encore ex. Not too comfortable with my decision I was coerced by Bryan why this vehicle is good for me. I did the paper work and purchased this car just to get home and realized this is not the right one for me. I called to tell Bryan of my dissatisfaction of the purchase also I don’t even have a test drive of the car he just pulled it off the floor, again going off the relationship that my husband and myself had made with him over the years of trusted him, just for him to tell me There is nothing that he could do. My complaint is to trust no one. No matter how much you think they are looking out for you they are not. It was about the sale for him and not the customer. This is a hard lesson learned, one that I wouldn’t want anyone else to go through.”

“Our sales rep Liz was fantastic. We bought our first Terrain from her in June for my wife and had such a positive overall experience we purchased a second one in November. She had a solid knowledge base of the vehicle. Amazing communication skills and incredibly professional. Overall definitely a 5 star experience.”