Lexus of Highland Park

“We purchased a 2026 Lexus GX platinum plus from Lexus of Highland Park. Our salesman was Carl and he went above and beyond to help us get this car bought! We didn’t live close so it took numerous phone calls back-and-forth, and Carl couldn’t have been more helpful and attentive to our needs. When we drove in to pick up our car, everyone in the dealership was very friendly and Carl made the procedure very quick and professional. We had the best experience. We will purchase another vehicle from Carl and Lexus of Highland Park!!”

“I’ve been bringing my Lexus here for 9 years, and I continue to receive excellent customer service every visit. My recent service experience was no exception. Patrick, my service advisor, was transparent, considerate, and very professional throughout the entire process. He kept me informed, explained everything clearly, and made the experience smooth and stress-free. It’s always reassuring to work with a team that consistently delivers great service and truly cares about their customers.”

“From the time I got to Lexus Highland Park until my car was finished everyone was cheerful, helpful and knowledgeable. The persons who checked me I were efficient and had my information pulled up before I even turned off my car. The Service Associate Ryan was pleasant and informative about services that needed to be done. He is always friendly and treats me like family. Service was completed earlier than I expected. Car was returned to me look wonderful inside and out. I’m always happy to bring my car to Lexus of Highland Park because they always make me feel comfortable and taken care of, whether I wait for my car or get a courtesy car.”

“I could go on for YEARS about my satisfaction with Lexus of Highland Park. From the sales associates, to the general manager, finance director, and service reps, I am just so glad that I found this dealer. I’ve had an exceptional experience across the board. I highly recommend looking at this location, even if you’re looking for a Toyota. Julio takes great care of great customers. I love my Toyota Highlander. I also love getting a Lexus loaner when I bring it in for service. They do not skimp on the details, making sure that you feel stress-free throughout the whole process. Thank you, Lexus Of Highland Park!!”

“I recently purchased a vehicle from Lexus of Highland Park and was thoroughly impressed by the entire experience, which felt personalized and pressure-free from start to finish. This high level of service is entirely due to the professional and patient team there. My consultant, was outstanding. He was incredibly attentive, patient, and professional, demonstrating deep knowledge of the cars we discussed. He truly listened to my needs and helped me make the best decision for my situation. The care didn't stop at the sale; my consultant took the time to personally walk me through the digital features and ensured I was fully set up before leaving the lot. I also had a seamless experience with the Business Manager. The business manager was personable and highly patient, handling the transaction with care and clarity. I appreciated that I never felt rushed or treated like "just another customer." The team respects the buyer's process—they didn't push for a quick sale, but rather waited for me to make a decision and ensured I understood every feature and term involved. The overall atmosphere suggested a strong, collaborative work environment, which directly translated into the exceptional customer service I received. I am very satisfied with my purchase and truly grateful for the special attention and guidance from this team. I highly recommend this dealership.”