Paramount Kia of Hickory

“My daughter had an appointment to test drive their Telluride with their salesman Fernando. When we got there, I requested for her to also test drive their 2017 Honda suv. Fernando questioned why I would request to test drive cars that had such a big price difference, the Telluride was 45k and the Honda 16k? I said because she wants to. Then he said are you wanting to test drive the Honda or your daughter? I said I might also, so I handed him my id. Then he turned to my daughter and said are you wanting to test drive the Honda? I asked him, “Why does it matter? If we want to test drive two vehicles with such a drastic price difference?” He didn’t answer and took us to the Honda first. I would’ve already left it weren’t for my daughter liking the Telluride so much, I know she still wanted to test drive that car to see if she felt comfortable with the size. When we were test driving the Honda, we noticed the Hyundai place across the street and asked if that is connected to Paramount also. Fernando lies and said that his sister owned the Hyundai place. Lol We got back and test drove the Telluride and their 44k vehicle drove worse than the 2016 Honda that we just drove. Maybe that’s why he didn’t want us to drive the Honda 2016. And while Fernando was in the car, he asked if we were financing or paying cash. lied that his sister owned the Hyundai place. He was dismissive and rude, stayed on his phone the whole time and acted like we were wasting his time. Just treating us like we had no money to buy a vehicle from them. Or maybe just treating us that way because we’re women. When we got back and parked, he didn’t say anything to us except, “park the car over there” and he left. He was so rude, dismissive of us and worse customer service I’ve ever had at a car lot.”

“My husband and I are from out of state and worked with this dealership for about a week over phone and email. David, our salesman, was top tier. He was kind and at no point did we feel pressured. They were able to work with us on the price and when we pointed out a discrepancy on the final agreement, David went out of his way to call us on a Sunday to tell us we’d get taken care of and it’d be fixed…just wow! When we arrived to pick up the car, the atmosphere was great and we truly felt welcomed. Ryan, the financing manager that we worked with, was very nice and helpful as well. We appreciate that it is a Christian dealership as well. 10/10 recommend purchasing a car from here especially with so many scummy dealerships out there!! Thank you everyone at Paramount for your customer service.”

“The salesmen Simo and Tyler were great to work with. Tyler was very helpful with sending videos of the different cars I wanted to look at. And helped with getting me a better deal on my trade in. Simo was great to work with when it came to purchasing the vehicle and answered any questions we had. He was so nice and just made the car buying experience more enjoyable! He was very down to earth and not pushy in anyway, he genuinely wanted to help us get the car we wanted. Great team!”

“This was my first experience with Paramount Kia . Adam and the finance manager were top notch in every way. I am impressed at how well I was treated. They went out of their way to give me a good deal ! You are my new dealership! They have also went above and beyond by texting calling me multiple times since my purchase date asking if there's anything they can do for me, if I have any questions...I am definitely impressed and well satisfied!! Thank you again !!! ♥ ♥ ♥”

“The experience at Paramount KIA was exceptional. They were nice and made us feel important and not rushed or forced to purchase our vehicle. If you’re looking for an excellent salesman Tim Whitener is the guy! He walked us through the process and showed us all the features and was so patient with our questions. I think they’re our new dealership to brag about to everyone!”