Principle Toyota of Hernando

“Great customer experience! Gannon took care of me as well as several team members! I got the 2026 Tacoma limited and love it. They even have the exact color and model I wanted delivered. Any questions I had along the process they were knowledgeable and helpful! I’d highly recommend to anyone.”

“I had an excellent experience working with Anthony . He went above and beyond to make the process easy and stress-free and worked hard to get me a great deal on my truck. He was honest, professional, patient, and took the time to answer all of my questions without making me feel pressured. I really appreciated how transparent he was throughout the entire process and how committed he was to finding an option that worked for my budget. If you’re looking for someone who genuinely cares about helping customers and getting them the best deal possible, I highly recommend him. Thank you again for making this such a positive experience!”

“This is the third time Doug has helped me, and every experience has been exceptional. Whether it was a punctured tire, an accidental windshield replacement, or a vehicle upgrade, he has consistently provided outstanding customer service. Doug is professional, knowledgeable, courteous, and always willing to take the time to answer questions and explain the available options. One of his greatest strengths is that he is easy to talk to. He creates a comfortable, no-pressure environment and genuinely wants to help customers find the best solution for their needs. What stands out most is his honesty and transparency, which makes it easy to trust his recommendations. I would also like to recognize the dealership. Based on the many positive reviews I read, I chose to drive about 30 minutes from Downtown Memphis to purchase my vehicle here, and it was well worth the trip. My experiences with both the sales and service departments have been excellent, and the professionalism of the staff has reinforced that I made the right decision. The dealership is clean, well-maintained, and welcoming. The waiting area is comfortable, and the refreshments and fresh popcorn are a nice touch that make service visits more enjoyable. I greatly appreciate all of Doug's assistance and would not hesitate to recommend both him and the dealership to anyone looking for outstanding customer service.”

“Traded my 24 Land Cruiser for the new 27 Michael Sweat- sales manager , T Campbell- my sales person , and Dustin Hall in finance were thorough and made the process easy. Went on a whim to inquire about trading and left with another Land Cruiser and a Toyota goodie bag. T shined it up good, went through all of the new features with me and we may have had a few laughs too Dustin was patient with me going over warranty options”

“Malachi was the best! At first I wasn’t approved but he went above and beyond and I am riding off the lot with the SUV I wanted! He made it happen! I’m so happy and I HIGHLY recommend him to anyone wanting to buy a car. Come on down to Toyota principal and ask for Malachi! 😊”