Echopark Las Vegas

“We had an amazing experience working with Jacob! From the moment we arrived, he was attentive, personable, and genuinely kind. He took the time to answer all of our questions and made sure we understood every step of the process without ever making us feel pressured. His knowledge and professionalism made buying a car a smooth and enjoyable experience. We truly appreciated how informative and patient he was throughout the entire process. If you’re looking for someone who genuinely cares about helping you find the right vehicle, we highly recommend asking for Jacob. Thank you for making this such a great experience!”

“We had a great experience working with Tavion. He was knowledgeable, patient, and took the time to explain everything clearly throughout the entire process. He answered all of our questions and made sure we felt comfortable every step of the way. We never felt pressured, and his professionalism made the experience enjoyable. We would definitely recommend him to anyone looking for a smooth and positive car-buying experience!”

“I recently visited EchoPark to look at a 2021 Jeep Grand Cherokee they had on the lot. While I was there, I was also interested in a blue Jeep Wrangler 4xe, as I've been considering upgrading from my paid-off Wrangler and my daughter absolutely loves the color blue. I was completely transparent with the salesperson from the start. My wife's 2021 Grand Cherokee is currently in a repair dispute with a body shop located just a couple blocks away, and I explained that I wanted to briefly drive the vehicle over for a side-by-side comparison with hers. I even offered to personally give the salesperson a $100 tip for his time if we could take the vehicle one block away for a minute or two to help resolve the issue. To his credit, he did allow me to take photos of the vehicle. However, he came back and told me I would not be allowed to drive it to the nearby repair shop. While I understand policies exist for a reason, this felt like a missed opportunity to provide exceptional customer service. As a qualified buyer who was genuinely interested in another vehicle on the lot, I left disappointed. Sometimes going the extra mile for a customer creates a lifelong customer. Instead, I walked away feeling like common-sense customer service had taken a back seat to rigid policies. What made the experience even more frustrating is that I had already spent $350 with CarMax to have a vehicle shipped in, only to have that situation fall through. Surprisingly, this visit ended up being more frustrating than that experience. I appreciate the salesperson's professionalism, but I believe management should empower their team to make reasonable judgment calls when a customer presents a legitimate situation. This could have easily turned into a positive experience and potentially a vehicle sale. Unfortunately, it didn't.”

“I bought my 2023 Hyundai Ioniq 6 here in April of 2026. Kenneth helped me through the whole process from start to finish. He was incredibly patient, helpful, and insightful about helping me find a new car. I felt no pressure whatsoever to pick a specific car, instead he encouraged and welcomed to test drive multiple cars until I found the one that I really liked. This fostered a really welcoming environment, and helped me make the right choice. Not only was the test driving and buying experience great here with Kenneth, but when I had questions after buying the car, the process was incredibly smooth and easy. Everyone at EchoPark was nothing but nice and supportive to all the inquiries I had. I would definitely recommend coming here to buy a car, and if you can get Kenneth to help you, you are definitely gonna have an amazing experience! Thank you Kenneth!”

“Kalley Help me today with my whole car buying experience. From the moment I walked in without an appointment was able to be saying quickly. Everyone was friendly and I was quickly attended to. They have a great coffee / hot coco / water area while you relax. They even have charging cords. I was able to see the car take it for a test drive and make an appointment for later on during the day for my husband to come down and see after work. They provided us with lots of options since we were just shy of having the full amount of our new vehicle. Would have to definitely recommend the car buying experience was great from beginning until end. If you go ask for Kalley , she was friendly informative and very helpful from beginning to end.”