Franklin Motor Auto Sales LLC

“They are such scummy scam artists selling cars with insane issues and asking for extreme down payments to add extended warranty’s like they know their cars are absolute lemons. My husband bought a car and within a month he had issues with it and had to put $600 into it. Then a month later more issues and more money put into fixing this piece of crap. Recently (less than 6 months of having it) we found out it had a issue with the solenoid and transmission so it would cost more to fix than the car is worth, now we’re basically waiting for it to die and will be left with a nice loan payment for a car that DOESNT WORK. STAY FAR AWAY FROM THESE CON ARTISTS. UPDATE CAR NEEDS A FULL TRANSMISSION REPLACEMENT. Will cost almost as much to do as we paid for the vehicle. Please save yourself and never come here.”

“⚠️ STRONGLY RECOMMEND READING THIS BEFORE VISITING ⚠️ This review is based on my own direct experience as a paying customer at this dealership. JUST AN FYI I ONLY HAVE 3 months WITH THIS CAR AND IT ALREADY IS PARKED NOT MOVING BECAUSE OF A TRANSMISSION PROBLEM THE CAR HAD FROM THE VERY BEGINNING THESE PEOPLE ARE LITERALLY RIPPING PEOPLE OFF THOSE CARS YOU NEED TO BRING A TRUSTED MECHANIC WITH YOU TO CHECK THEIR VEHICLES BECAUSE THEY WILL MAKE IT SOUND REALY GOOD WHEN THEY KNOW THEY ARE ABSOLUTELY RIPPING PEOPLE OFF ITS SAD From my visit, I left feeling highly dissatisfied and frustrated. In my opinion, the vehicle I was shown was priced far above what I believe it was worth based on its condition. The overall process did not meet my expectations for professionalism, transparency, or customer service. I personally observed issues with the car that raised serious concerns for me as a buyer, as well as interactions with the front desk employee and owner that I found concerning. I also experienced treatment from staff that, in my view, was unprofessional and dismissive. I am not claiming to know what happens behind the scenes I can only speak on what I personally experienced in front of me. That experience was enough for me to decide I would not return and would not recommend this business to others. Others can make their own decisions, but I encourage anyone considering a purchase here to take extra time to inspect the vehicle, verify all information, and ensure you are fully confident before signing anything. My experience is valid, and no one can change what I personally saw and went through. If anyone wants to discuss my experience further, I’m happy to share more details about what I personally saw and felt as a customer”

“DO NOT RECOMMEND! They doubled the sale price and sold me an unsafe vehicle. You won’t come out paying what you think the vehicle cost. Definitely not worth the headache. Four months later and my vehicle is not drivable! Save your time and money. I bought from a dealer to avoid car issues, now here I am with a parked car I cannot drive.”

“10/10 experience. The owner rocky was great!! He treated my mother and I like family and the transition of buying a vehicle was fast and honest. His place of business was well kept, clean, and aesthetically pleasing I will continue to buy vehicles from any establishment owned by him. I would highly suggest at least taking a step into the door and seeing what they have to offer for you and your current situation. Thank you guys again ”

“We just purchased a 2015 Ford explorer here. I've been online looking for a car for a while and was nervous about getting into a payment. As soon as I hit send to the pre-approval, I got a text saying it was being reviewed and someone will get back to me. We got approved and everything was set up and ready by the time it took us to take the drive. Bailey was super nice and professional. She helped us understand the loan and also helped us get a warranty 🙌. The cherry on top is she's bilingual! Everyone was so nice and welcoming. Definitely recommend to anyone who is thinking about getting a car.”