Jannell Ford

“I have been with Jannell through 4 ford escapes. Two not bought there but serviced at Jannell due to the exceptional service. I just bought my 2026 Ford Maverick. Mike on internet was helpful and exceptional with getting answer. Aryana was my sales person she showed me the ins and outs the vehicle. She actually answered questions i had on my trade in that i never knew how to use. Aryana helped set up my auto start every morning she explain how you can use Alexa(Siri). Exceptionally service. They informed her my plates were too worn out to get a sticker first thing she explained how to get replacements. Jannell is my go to dealership. I installed the torneau cover.”

“I recently bought a Ford Bronco, and I couldn't be happier with the service I received from Rob S. From the very first inquiry, Rob was incredibly quick to respond and kept the communication seamless throughout the entire process. He made everything smooth, straightforward, and entirely stress-free. If you're looking for a hassle-free experience with someone who actually respects your time, look no further than Rob. Highly recommended!”

“Jannell Ford is a kind, family friendly business. Front desk was helpful, but salesman Rob S. was great! Had a very successful experience trading in my old Edge for an updated version. Extremely happy with the car and service, would recommend!”

“My car underwent an inspection as part of an airbag replacement recall. I received a call informing me that the driver's-side window was having trouble rolling up and down. I told them that this claim was unfounded and that the car was in perfect condition. They scheduled the delivery of the vehicle to my home. When the car arrived, the window was loose—almost falling out. I told the delivery driver that I could not accept the car in that condition; my parking space is uncovered, it was raining, and I ran the risk of theft. They called their service advisor, Janelle, who claimed the fault was mine and even emphasized that my car is old and prone to mechanical failures. It was humiliating. I have filed a formal complaint with Ford and possess photos of my car both at the time of pickup and upon delivery. I intend to pursue legal action for various damages, including those of a malicious nature. I am currently awaiting a response from the dealership, which has not even replied to my emails. Thank you!”

“The only good thing was dealing with Dave in service. He bent over backwards to help because the rest of the dealership dropped the ball completely. Fuel poured out the bottom of the car after they told me it was all set and allowed me to drive 1/4 mile to get gas just to have it pour out the bottom and all over me.”