Ross Downing GMC Cadillac

“I had an excellent experience at Ross Downing GMC. From the moment I arrived, I felt welcomed and taken care of. Mr. Robert was absolutely amazing. He made the entire process smooth, stress-free, and straightforward. He took the time to answer my questions, kept me informed, and made sure everything was handled properly from start to finish. I truly appreciated his professionalism and attention to detail. What really stood out to me was the atmosphere. An employee (I’m assuming he was the GM)came through the waiting lobby and personally said good morning to everyone. That small gesture made a big impression it showed that they genuinely care about their customers and the overall experience. Overall, outstanding customer service and a great team. I highly recommend Ross Downing GMC to anyone looking for a dealership that truly values its customers.”

“Best sales experience I've had yet. Told Caleb exactly what I wanted and that's what I got plus some, never pushed anything I didn't want. Went above and beyond with communication and effort to get this deal rolling while I was out of town on vacation. Showed up and had a flawless experience, vehicle was exactly how described if not in better shape. Definitely will use Caleb again in the future. Also can’t forget Mr. Jimmy in finance either, was very informative, but not pushy. We talked through the options, I told him what I wanted out of the given options and that was that. Very smooth process front to back with these two. Couldn’t be happier with my purchase.”

“I swear car shopping can be painless! We had a great guy, Roland Marange, that made this absolutely fun! Everyone- sales and management- was friendly and helpful. No one was pushy, no scary sales tactic. Financing was so easy with a great rate and payment right in our budget. Roland ensured that we left with a clean used car, warranty, full tank of gas, and I'm still reeling from how smoothly this went. Oh, and we have used the service department for years, those guys are a WIN too!”

“Caleb was extremely helpful and pleasant to work with. His follow up on questions was great and he was very knowledgeable about the truck I wanted to purchase. The truck wasn’t on the lot, but he went out his way to get one there. I will be sure to recommend him to anyone I know looking to purchase a vehicle. Thank you for acceptional customer service!”

“After several weeks of searching, I finally found the perfect truck for my husband at Ross Downing GMC last week. I had the pleasure of working with Anthony “Tony” as my salesperson, and his professionalism, patience, and attention to detail were outstanding. He took the time to answer all of my questions and ensured I felt confident and comfortable every step of the way. Mr. Jimmy in the finance department was equally exceptional. He went above and beyond to secure the best possible rate and made the entire process seamless. This is the third vehicle I’ve purchased from Ross Downing GMC, and Tony and Mr. Jimmy made this experience truly exceptional!! I cannot possibly put into words how great these two men are!! Their dedication to excellent customer service is the reason I continue to return and highly recommend them to anyone in the market for a new vehicle.”