Bill Hood Ford Jeep

“I love Ford vehicles, however in recent years, the service department at Ford dealerships has been very disappointing. I had three local Ford dealerships Try to repair the same item on one of my vehicles and it couldn’t be done. In one quarter of the year my vehicle spent more time at a ford dealership than it did at my house. (What? This is not the fords I grew up with) One repair (water pump) had to be brought back twice before they could stop the oil leaking. I brought my vehicle in this time for another failed repair. My alternator had been changed about eight months previous and it was no longer working. The alternator was fixed at no charge under the two-year warranty all of the recalls and updates to the vehicle were completed at that time. A repair that was needed was found and repaired. This dealership fixed the repair that the other dealerships couldn’t do. What? How is that possible? Ford dealerships all get the same information. It had to do with Josh, The technicians and mechanics. It seems each person was a professional at what their job was. What I saw different this time was the people in the service department delivering what the Ford commercials say “ at Ford quality is job1”. Also, Josh communicated to me each and everything he was doing with the vehicle. He would give me an about time to be fixed every step of the way. All I can say is this young man went above and beyond with an outstanding service.”

“I recently purchased a truck from Bill Hood Ford and I couldn’t be happier with my experience! Brock Baudean was professional, friendly, and incredibly helpful throughout the process. He answered all my questions, offered a fair price, and made sure I felt comfortable with my decision. I highly recommend Bill Hood Ford to anyone in the market for a new vehicle.”

“I went in there with a lemon from my previous dealer. I was so upside down I thought I had no options. I sat down with Brock, and let me tell you he was one of the best salesmen I’ve worked with. He was patient, kind, and genuinely wanted to help me. They put me in a brand new escape and worked out a deal for me that was great. Also big shout out to Mr Lenny who pointed me in every right direction to help. Thanks to them I’m back on the road again.”

“went inside ford dealership just to look met a young man named Terrence rimpson he was a blast to deal with made me whole family feel so relaxed that we bought 3 new vehicles from him my grandson still talks about him just a knowledgeable young man who seems to like his job and helping people get what they want”

“My experience with Ms. Kiwi was exceptional! She was very knowledgeable, my process was very smooth! Kywanda made sure I was satisfied with my vehicle purchase! Definitely will be back again to purchase another vehicle soon! If you are in the market for a car, definitely go see Ms. Kiwi @ Bill Hood Hammond”