CARMAX HAGERSTOWN

“I sold my Ford Explorer here and Carmax gave me the best selling price out of everywhere that I’ve looked. I’ve also test driven several cars here and the experience has been very pleasant. The sales associates have been polite and not pushy. The only thing I don’t like is that Carmax has their prices set far higher than other dealerships on comparable vehicles.”

“Issac made my experience smooth and hassle free! He was very helpful in every aspect!! I was looking for something within a certain price range and had to have X amount of space being I am a mother on the go with sports it's essential! Test drove 1 and noticed knocking in the front and he was completely honest and said he felt it to driving up! I then pulled something up that he thought I may like with the same price range and low mileage and it was love at first sight! I ended up buying the car he choose and he helped make all the paper work and transferring of title and insurance smooth!! Highly recommend asking for him when visiting”

“Carmax made me the highest offer of any other online buyer in my area. Did most of the paperwork and scheduled a drop-off time online. Arrived at the location, Carmax looked it over, handed me a check in the amount quoted online, and gave me a free Lyft ride home. SUPER EASY, drama-free. No long waits, no sales pitches. Very nice people doing their jobs well. I highly recommend Carmax.”

“I have purchased 2 vehicles from Carmax and almost immediately I had issues with both BUT I recognize these are used vehicles & neither car had issues to the point that I would regret purchasing them…. now the most recent purchase was only a month or so ago so that may change but I wanted to review the Hagerstown location because it was such a better experience than the Frederick location!! Everyone was so kind, helpful & went above & beyond!”

“My husband and I both purchased vehicles here in the last 3 months and we both have nothing but great things to say! Sam, Austin, and Jared are amazing! Very friendly, knowledgeable, and they made the buying process as smooth as possible. We visited multiple times to test drive different vehicles before we made up our minds and there was absolutely no pressure to rush into buying a car each time we visited. The reservation feature on the app takes the stress out of worrying if the car you want is going to be sold before you arrive. Before this, we were skeptical of CarMax and I am happy to say that we had 2 awesome experiences.”