
Google Customer Reviews
Vikram Marocha
Feb 21, 2026
Rating:
“I had a great experience with Tim W as my salesman. He was professional, personable and kind. He gives car salesmen a good name because he treats everyone with kindness and respect. He is the consummate professional. I also wanted to praise Umar who was the technology specialist who helped answer all my questions about all the new tech in the Lexus TX. He was very patient, polite and knowledgeable. Best car buying experience I have ever had! Thank you Tim and Umar!”
Brittney Ward
Jan 9, 2026
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“Mike Moore was kind, down to earth, professional,caring,knowledgeable, and understanding. The process was seamless from start to finish. He answered all my questions and concerns. He was able to give me what I asked for no hesitations, he made it happen. He would keep me updated on the location of my GX every opportunity he got.Also, other Lexus dealerships were not warm and inviting as Park Place Grapevine. I’m so happy I went with this dealership.”
Scott Gray
Oct 13, 2025
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“From my initial contact with Park Place concerning a used vehicle they had for sale, to the final handing over the keys, it was a pretty good experience! The vehicle I wanted to buy(and did), had a few cosmetic issues but nothing serious considering it was 5 years old and had 84K miles on it. These issues were the reason the Price was almost $2.5K BELOW retail on it, and with me recently being "credit challenged", they were able to get me financed and a better rate than I thought I was going to have to deal with. The monthly payment was right on my budget, and I've been very happy with my new-to-me vehicle, a 2020 Ford Explorer Platinum 4x4. The paperwork took longer than I expected considering my salesman told me he had "everything together and ready to sign when I got there" which he did NOT! Still in all, 3 hours ain't a bad day at a car dealer when your credit was like mine, which is better now, and what they had to work with on my trade in.
I would recommend shopping here if they have something you want, I can't see them NOT being able to help you out!!!”
Christy Wasielewski
Sep 16, 2025
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“Amy did a fantastic job helping us purchase our Lexus RX 350! From start to finish, she was so fun and easy to work with. She made the entire process smooth and enjoyable, and we never once felt pressured or rushed. It really felt like she was on our side the whole time, making sure we got exactly what we wanted. Her knowledge, professionalism, and friendly personality made all the difference. We’re so happy with our new vehicle and so grateful to have worked with Amy. Highly recommend her to anyone looking for a great car-buying experience!”
Vincent Phan
Sep 2, 2025
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“I recently had the pleasure of purchasing my Lexus at the dealership, and the entire experience was truly exceptional thanks to Brandon, my sales representative. From the very beginning, Brandon was professional, knowledgeable, and genuinely attentive to my needs. He took the time to understand exactly what I was looking for, guided me through the options with patience, and answered every question thoroughly.
What stood out most was Brandon’s commitment to making the process smooth and stress-free. He never pressured me, but instead provided thoughtful advice and helped me feel confident in my decision. His warm personality and attention to detail made the entire experience not only enjoyable but memorable.
When I finally drove off the lot in my new Lexus, I felt not just like a valued customer, but like part of the Lexus family. Thanks to Brandon, this purchase became more than just buying a car—it was a wonderful experience I’ll always remember.”