
Google Customer Reviews
Reza Bahrami
Jan 30, 2026
Rating:
“I had an outstanding experience at Lupient Kia! The service was incredibly fast, high-quality, and fair. A special shout-out to my service advisor, Brian Lipski, who was professional, kind, and truly went above and beyond to ensure everything was perfect. It’s rare to find this level of honesty and customer care at a dealership. I highly recommend Brian and the Lupient team!
Update:
I actually had a terrible experience with another Kia dealership in Milwaukee. Even though I purchased two 2025 Sportages from them last year, their service was non-existent. This service was actually supposed to be free at that other dealership, but I preferred to come here and pay for it rather than deal with their rude behavior again. Choosing Lupient Kia was definitely the right decision. Thank you again for your excellent and honest service!”
EV9 Driver
Dec 11, 2025
Rating:
“I owned a 2024 Kia EV9 that was totaled by a drunk driver. Lupient Kia helped me get a replacement 2026 at a reasonable price and I felt very comfortable working with them through the process. I will definitely be visiting them regularly for service on the 2026, and would recommend them to anyone who is interested in Kia. They’re the best in town!”
Vinny
Oct 30, 2025
Rating:
“I purchased a vehicle a few months ago and initially had a good experience, but the service after the sale has been very disappointing. After my long drive home, I noticed a very loud noise coming from the brakes. I had the vehicle inspected professionally by Audi, who confirmed that the front brakes and rotors needed to be replaced.
I contacted Mike, the used car manager, and Doug, the general manager. Both offered to “look at it,” but made it clear they would not replace any parts—even with the Audi inspection results. Because I live over 1.5 hours away, driving all that distance for them to simply look at the issue didn’t make sense.
In the end, I had to replace the front brakes and rotors out of my own pocket. I also had to pay for a full detail, which should have been completed before delivery but was not. Communication from Mike has been poor throughout this process, with very little to no follow-up. He over commits and does not follow through. Overall, I expected much better service, communication, and accountability after making such this purchase.
Ryan, the salesman, did his job exceptionally well, but the dealership’s delivery preparation fell short. If you’re buying here, I recommend working directly with Ryan, but make sure the dealership actually delivers the vehicle in the condition they promise.”
Michael Pessman
Aug 24, 2025
Rating:
“If you’re looking for a car and want an experience that’s honest, easy, and even enjoyable, go see Marvin. Hands down, he is the most genuine, friendly, and professional car salesman I’ve ever met.
Marvin made me feel completely at ease. There was zero pressure — just a warm welcome, a friendly smile, and someone who truly listened to what I needed. He didn’t try to push anything on me or talk me into something outside my budget. Instead, he gave me honest advice, explained everything clearly, and made sure I felt confident every step of the way.
Marvin’s knowledge, patience, and integrity are unmatched. He went above and beyond to find the perfect car for me, and even followed up after the sale to make sure everything was going well. That kind of service is rare these days.
If every dealership had a Marvin, car buying would have a completely different reputation. Do yourself a favor — go see Marvin. You’ll drive away with a great car and an even better car buying experience!
Michael & Molly”
Melissa Gebhardt
Aug 9, 2025
Rating:
“I had an incredible experience with Lupient Kia! Came highly recommended from a family member, and they went beyond my expectations. The whole experience went fast and efficiently. The got me the vehicle I wanted and came on the day they said it would arrive. My whole experience was special because of Marvin. Purchasing a vehicle can be a difficult process, but Marvin made it easy and seamless. He is reliable, extremely respectful, calm and patient. He is extremely knowledgeable and uses his expertise to give you the best value.
I went to some other dealerships, and nothing compares to the excellent service I received.
So excited for my new Telluride and can’t wait to hear all the compliments I will be receiving on my beautiful new SUV!!”