BMW of Gainesville

4.6 Google
Open Today:

9:00 AM - 8:00 PM

Google Customer Reviews

R. Louis Shetler

Feb 19, 2026

Rating:

Because I had such a horrible experience with Gainesville BMW, they asked me to revise my review. I’m subsequently going to revise the revision because I think this dealership is as filthy as they come. A car that I purchased here needed thousands of dollars in repairs less than 50 miles from their dealership. There were several other horribly issues with the car, and they deny all. Please let me mention I bought the car sight unseen, because it was an M3 that I had dreamed of. They took that dream and smashed it. 347 miles after purchasing the car it needs a new engine. Over $17k worth of work, new engine etc ….and all they can tell me is. We have never heard such a gross noise and we have no clue what would make that sound. VETERANS STAY AWAY this place is beyond terrible. My dream m3 isn’t worth a crap:( I think with some good trouble shooting, this car would have been trashed. Again, VETERANS STAY AWAY 🇺🇸

Dianna Tompkins

Feb 7, 2026

Rating:

I had an amazing experience at BMW of Gainesville thanks to AJ! She helped me purchase my new Kia Sportage and made the entire process smooth and stress-free. AJ was incredibly knowledgeable, funny, and easy to talk to, which made everything feel comfortable instead of overwhelming. She answered all my questions, kept things transparent, and was genuinely a pleasure to work with. I highly recommend asking for AJ if you’re looking for someone who truly cares and makes car buying enjoyable!❤️

John Cheek

Jan 30, 2026

Rating:

The entire experience was great for us as purchasers from SC. The sales process was smooth, and Miguel was super helpful. And the finance/formalities team did great dealing with us being in the midst of a move from MI to SC buying a car to be titled in SC but with still only MI driver licenses. That was a lot of work for them, but they got it done. Would definitely work with them again.

Syed Faizan Ali

Jan 21, 2026

Rating:

I had a great overall experience with BMW of Gainesville. From start to finish, the team was professional, friendly, and genuinely helpful. My salesperson AJ was excellent to work with very patient, responsive, and supportive throughout the entire process. Dabari, the manager, was also extremely kind, understanding, and professional. He took the time to listen and made sure everything was handled properly. There were a few concerns that came up after delivery, but the team took care of everything very well and followed through until I was fully satisfied. The level of effort and customer care really stood out, and I’m very happy with how everything was resolved. Overall, it was a very positive experience, and I would confidently recommend BMW of Gainesville. AJ and Dabari are great people to work with.

Guy A

Oct 12, 2025

Rating:

This is by far the best BMW dealership in north Florida! Outstanding employees here- AJ and Dabari! AJ is a wealth of knowledge with an agreeable personality, positive attitude and extremely helpful. She is very knowledgeable on the various BMW models and familiar with options, features, color schemes, etc. If she did not have an answer to our question, she researched it and responded quickly. Dabari was incredibly helpful! He was very knowledgeable on BMW rebates, discounts and financing options. In contrast to other dealerships in the area, Gainesville BMW provided a refreshing and positive experience. If you are seeking a new vehicle, Gainesville BMW is an excellent choice that will not disappoint. One more comment for AJ- While Dabari was helping us, AJ assisted another customer. I have to give her high praise for the way she handled this gentleman. He was argumentative and a little confrontational. He countered every answer that AJ provided. He made things a little tense by his tone and volume but AJ met that with a polite grace and courtesy that seemed to alleviate his emotions. Bravo AJ! Excellent job in defusing this rude and antagonistic individual. Contact AJ and Dabari for your next BMW!