D and D Motors Inc (Ford)

“We had a great experience working with Randy at D&D Motors! He was friendly, helpful, patient, and made the whole process feel easy and stress-free. He took the time to answer our questions, was never pushy, and really worked with us to make sure we felt comfortable with everything. We truly appreciated his honesty and great customer service. If you’re looking for someone who will treat you well and make the car-buying experience enjoyable, definitely ask for Randy!”

“Was a great place and I have had some exceptional business with the service department. Their remote/mobile service is very good. I had a visit by their mobile service to perform a recall repair on my transmission cable. Immediately after that service when the vehicle was returned to me the air conditioner did not function. Upon calling the service technician he insisted he did not do any work near the AC compressor. I tried to implore him that it had been working and that there are numerous bundles of wiring and connectors in the same airbox area which he had removed and where he had worked. He would not return to look at it. I called their mobile service scheduler, the head of service and the head of operations. The only solution they would provide is to bring it in for about a day and leave it with them. They could not promise a loaner vehicle and I would have to find my own way with a dog to work. Not wanting to drive 25 minutes in the heat with a dog on a high heat day, I used Gemini to indenting wire bundles and connectors in the area of the airbox that the technician removed. That resolved the problem. Not wanting to trust that they would find the problem plus the hassle of a full day at least without my car I declined the service appointment the next day. Thank you Gemini, but D and D Ford, I think you are a great service team but you have to remember that being that great requires you to live up to it every day.”

“Evin was so gracious and helpful! I found myself in a predicament where my F150 shifting component was broke and my truck wasn’t drivable. He answered all my questions, helped me get connected with Ford roadside assistance, helped me with more issues with the tow companies, and even managed to get the part to fix my truck there the next day. Additionally, he noticed that I had an upcoming oil change the next week and an open safety recall, he called and asked if they could just take care of all those tasks while they had the truck. Great customer service going above and beyond, I’m so thankful!! They model customer service that others should strive for, thank you guys sooo much!!”

“We absolutely love the D&D Mobile experience - it is so convenient and keeps our vehicles running smoothly! Also the whole team is very communicative - Jackie, Trey, Deanna - even Mia their AI Assistant!”

“I recently purchased a 2025 Ford Escape ST from D&D Ford, and the entire experience was exceptional. Wendy in Sales was not only knowledgeable and professional, but also incredibly kind and accommodating. She even understood the challenge of having my 10-year-old son with me—he was getting bored at times, but she went out of her way to engage with him and make us both feel comfortable. Josh in Finance was just as wonderful—polite, clear, and efficient throughout the process. What stood out most is that both Wendy and Josh respected my need to take time and think things through before making a final decision. There was never any pressure—just patience, support, and a genuine desire to help. I’m thrilled with my new Escape ST and so grateful for their outstanding service!”