Greensboro Acura

“Greensboro Acura provides the best customer service! I was able to make my appointment for basic car maintenance, on the same day! All staff were helpful and friendly. Lobby upgrade provided cleanliness, comfort, and basic assessories needed in restrooms and workspace areas. Recommendations of future car services were reviewed. Car maintenance was completed in no time, with special care applied to my car as usual. Thanks so much Acura!”

“Purchased my new '23 RDX from GSO Acura and have been using their service department ever since. There has been some staff changes since I bought the car but have always been happy with the way I was greeted and the quality of care/service my car has received. I was recently in for a routine oil change and a tire replacement. Slater, the service rep, was awesome to work with both times I had to come in (because the tire I needed wasn't available and had to be ordered-which was delivered to the shop next day). Slater was friendly, extremely knowledgeable and got me in and out in a timely manner. Overall a great experience. Wouldn't go anywhere else.”

“Everyone we interacted with—from the manager to our sales associate, Denece, and the finance team—was incredibly friendly and professional. Let’s be honest, the paperwork side of buying a car is never the most enjoyable part, and it can often turn into a long, drawn-out half-day process. That said, this was easily the most pleasant car-buying experience I’ve had in a long time. We drove about 1.5 hours from Virginia to get to this dealership, and it was absolutely worth it. I already knew exactly what I wanted going in, so the only decision left was choosing the color combination, which definitely helped streamline the process. They were more than fair with my trade-in—actually coming in higher than I expected—and even beat an offer from another local dealership in Virginia. From start to finish, the entire process only took a couple of hours, which was a huge plus. Update: 1.5 weeks after buying my car I thought everything was great. We asked them to transfer my tags from my old car to the new car but instead they apparently put in for new tags and registration because a license plate and registration showed up via fedex at my house. Contacted them to discuss further and have the issue remedied. The lady I spoke with couldn't help me but took down my name and number and stated she would pass it along to finance for a call back. Well.... I"m still waiting for the call back. This is a very important detail not to screw up and one that will likely cost me more money at the DMV to remedy.”

“Acura's service, on Wendover Ave, was nothing short of amazing. Took my car there due to Acura's recall and start to finish was great. Greeted by Scott immediately when I pulled in. Informed me that if I couldn't wait they can call me an Uber to get to work. Did just that. They communicated with me through out the time they had my car. Friendly service the whole time. Definitely recommend them.”

“Excellent dealership. The entire process, which began as a Costco referral was straightforward. Salesperson was extremely knowledgeable and helpful. Had both options available to test drive upon my arrival. They honored my trade quote from a competitor without any games. Paperwork process was smooth and simple. I felt like they valued me and my business.”