Five Star Subaru of Grapevine LLC

“What a wonderful experience we’ve had at Sam Pack Five Star Subaru!! I went in for my 1st 6000 mile service and was treated so kindly and with respect. The waiting area is comfortable and hot coffee and yummy snacks are available! I enjoyed a banana while I waited and was delighted at healthy options! Pedro was so nice and when I went to the service counter to ask that my badges be placed on the car for me, the service agent gladly offered to help and personally put them on my car! I am so happy that I chose Five Star Subaru for my purchase and service!! Thanks to everyone for making my Forester ownership a delight! I would highly recommend anyone to join the family of happy Subaru owners!”

“I had a really great experience at Five Star Subaru of Grapevine. Every single person working at this dealership was friendly and helpful. It was like car shopping with friends and or family. I came into the dealership with what I thought was an impossible situation looking for a car and left with a my dream car that I was able to purchase for an excellent affordable price. Ray Kirven my salesperson who I actually kept in touch with over a year knew exactly I needed, my budget, and what I was looking for (think sunroof). Ray had the car I was interested in pulled up in front of the dealership and ready to test drive when I arrived. And he also kept me informed of the next steps during the entire car buying process. Corbin the Finance Manager is a rockstar who pulled off a miracle and to whom I can’t think enough. The team at Five Star Subaru Grapevine took the time to talk with me, get the details of my situation (car totaled in a car accident), and helped me work through the best options for my personalized unique situation. For many years I have been scared to buy from big dealerships because of all the bad things I’ve heard or experienced. But there was none of that at this dealership. If you think you can’t afford a car that you will love this dealership will find a way for you. If you have sworn off bigger dealerships for whatever reason give this dealership a try. I promise you will not regret it. Thank you again Shane, Chief, Corbin, Ray and my other new friend who likes hats as much as do for helping make a stressful situation not stressful at all.”

“Five Star Subaru of Grapevine truly lives up to its name! The service department is outstanding—appointments run on time, and the advisors are knowledgeable, friendly, and keep customers well informed. The waiting area is beautiful, clean, and comfortable, with complimentary snacks and a great selection of drinks that make the short wait even more enjoyable. The staff on the chat and service line are equally impressive—quick, courteous, and genuinely helpful. Every visit feels easy and welcoming, thanks to their attention to detail and commitment to customer care. A wonderful experience from start to finish!”

“The reviews for this place are no joke! Such an awesome experience. I was lucky enough to work with Hayden. She delivered a stress-free no-nonsense experience from start to finish. She knows the products extremely well and was a huge help in finding the right car for us! We were given a great price on our new outback, a fair price on our trade and absolutely zero hidden fees. Couldn't have asked for a better experience! Go see the team at five Star Subaru and make sure you ask for Hayden, you'll be glad you did!”

“I made an appointment with Cameron last Saturday just to browse and ended up falling in love with a 2024 Subaru Crosstrek. I think we were there around 1.5 hours that day between the test drive, chatting, and looking at numbers. Cameron was so knowledgeable and helpful!! I came back Monday to finalize and think I was only there for about an hour to sign the papers and drive away in my new car. Everyone I worked with was fantastic! Sam helped me on Monday since Cameron wasn’t around - my boyfriend and I enjoyed getting to talk cars with him while we waited our turn for finance. Brandon in finance was SO quick, and Steve, the used car director, was also fantastic & wonderful to chat with. I really felt like everyone there was on my side and wanted to help me get into the car I wanted. All of that, plus the car is PERFECT!! THANK YOU Five Star Subaru 🤩”