Audi Grapevine

“I worked with Robert and had no plans on purchasing a car. After finding out that my Audi Q5 needed repairs that financially didn’t make sense, he worked to get me approved with great rates. He understood my concerns and helped me stay within my budget. I have referred 4 people to him and it’s not even been one week. I have found my favorite dealership ❣️”

“After visiting Audi Fort Worth we went to Audi Grapevine, the visit from the start was completely different. Chen went over the car with my wife, visited with her to make sure she got the exact color combination she wanted. Chen went above and beyond. We visited with Jake in Finance who was very professional, we were able to BS little bit. When I find somewhere I like we stick with them. Audi Grapevine thank you for the superior Service and the A5”

“Upon walking in to Audi Grapevine, Me and my husband were greeted by Mitchell Poston and he walked & talked with us About what we were looking for… Super friendly and professional I literally felt like I was shopping with a friend which was really important to me…. No pressure to make a decision, he literally just talked about what I liked and disliked between the Audi Sport Back and Audi Q5. Justin also stopped by to make sure we were all good! After I decided what I wanted, we sat down and ran numbers, The 1.9 financing was super appealing And the pearl pink wrap on the Audi Q5 was like a dream. I found my car! Mitchell then got me over to finance with Jake and he made things feel like a walk in the park just super easy as well! Literally 20 minutes and I was all set! Then I met with Varón to help me set everything up in my new Q5! I am obsessed!!!! When I was taking pics before I left, Jake popped his head outta of his office and said how great my new car looked. I can’t say enough about Mitchell, Jake, Varón and Justin… soo happpy with my new Q5 and happy to be a part of the Audi fam!”

“I own a 2019 Audi A6 3.0 and had been struggling with severe excessive engine oil consumption for a long time. I visited multiple dealerships and independent mechanics, even Audi McKinney, but the issue kept coming back. I ended up spending nearly $500 just on diagnostic fees, and I was so frustrated that I was ready to sell my favorite car. Then I visited Audi Grapevine and met Mr. Keith, the service advisor. In our very first conversation, he understood the issue clearly, raised a concern with Audi, and worked closely with them to get my entire engine replaced — with absolutely no out-of-pocket cost to me. He also arranged a loaner car for me during the repair, which made the whole process completely stress-free. Thanks to his quick, accurate diagnosis and proactive effort, a major problem that had been bothering me for months was finally resolved. The dealership team even completed the engine swap in less than three days. I truly want to thank Mr. Keith and the entire Audi Grapevine service team for their outstanding support, professionalism, and customer care. They not only fixed my car but also gave me back the joy of driving the vehicle I love the most.”

“Audi Grapevine is on another level when it comes to customer service and attention to detail. From the leadership of General Manager Pedro Palenzuela to every member of the team, they set the standard for what a luxury dealership should be. I recently purchased a new Audi Q7 as a surprise for my wife, and they went above and beyond to make it absolutely perfect. Sean Ambari in Finance made everything smooth and straightforward, ensuring the process was effortless. Jeff Lasseter in Sales was phenomenal — professional, knowledgeable, and genuinely invested in making sure the vehicle was exactly what I wanted. And Ricky Norris, the Sales Manager, took care of every last detail to make the delivery flawless. What really impressed me was the effort they put into making it special — coordinating the timing, helping keep the surprise under wraps, and even providing a big bow for the car. It was the kind of thoughtful, above-and-beyond touch that you just don’t see often anymore, and it made all the difference. This team doesn’t just sell cars — they deliver an unmatched level of service, professionalism, and care. If you want the very best experience possible, Audi Grapevine is the place to go.”