West Herr Lincoln

“The service is excellent. they had a loaner car for me. They dropped off a loaner car and took my car to their service department . when they were done they picked up the loaner and dropped off my vehicle. The service work was done very professionally and was kept informed on what was needed for my repairs. Great team at West Herr Lincoln. Thank you Kyle—- service manager.”

“West Herr Lincoln service was outstanding. Service advisor Kyle was a pleasure to work with , he kept me posted on my service progress in a friendly and professional manner. Their use of digital technology to provide me with the service they performed was amazing. I would highly recommend West Herr Lincoln Service.”

“I had an outstanding experience with the service department during my recent visit. From the moment I arrived, everyone was welcoming, professional, and genuinely focused on making the process as smooth as possible. I highly recommend this dealership to anyone looking for reliable service and a team that goes above and beyond. I’ll definitely be returning for all of my future service needs and future vehicles! I want to specifically thank Kyle and Charlie for ensuring my experience was smooth, pleasant and hassle free.”

“I was in a car accident just a few weeks ago and my car was totaled. I just happened to work the next day where JC dined with me. At the end of his meal he gave me his card and said if I ever needed a car to let him know. I jokingly told him that it must be my day because someone rear ended me and totaled my car the day before. He then went from car salesmen mode to caring person. He talked me through how to get a lawyer and told me when I was ready to get a car, he would help me. From that point on, the team that I worked with at West Herr was amazing. Charlie Mancuso was extremely nice and helpful. I told him that even if it was bad news, I wanted him to be honest and upfront about the entire process, to which he was. When it came time for the sale, Charlie, Frank, and Terrance were the best individuals to work with, and they definitely have a loyal customer out of me. I never got that cliche car salesman feeling from them. I would recommend West Herr to any of my friends and family.”

“The service department has consistently been exceptional. We have been incredibly satisfied with maintenance and detailing work including the video review of our car during service. The standout customer care is what truly sets them apart. A special thanks to Kyle for always being extremely helpful, kind, and honest. He is a gem and what keeps us coming back. You can trust his knowledge and experience. Sierra is also very kind, patient, and helpful. Thank you to everyone at West Herr Lincoln!”