Gastonia Nissan

“We have purchased 3 vehicles in a year and a half from here. Let me tell you, every single time, has been amazing! We bought an Altima,traded for a Rogue, and traded Rogue for a Pathfinder. We were greeted by Chris, salesman. He worked very hard at negotiating with the desk managers. Mike Kim is the GM we were working with and Jeff in the past, both are great! When we went to finance, Josh was very knowledgeable of the process, and made it all easy. Can't beat the lifetime power train either! If you are in the market for a car, this is definitely where you need to go!”

“Bought a 2026 Nissan Frontier from them yesterday. Salesperson Dani Harper did a great job getting me into the truck I wanted. She explained everything pretty well about the features the truck has, the warranties, the service department, also showed me how the apple CarPlay worked in the truck. If I can give her 10 stars I would. Highly recommend!”

“Melissa is an absolute angel. My husband and I went in with our 2012 Subaru Legacy 2.5i Limited to see about getting a much needed upgrade. We arrived and within minutes Melissa greeted us and began going through the process of seeing what we would qualify for. I was super skeptical as I always am so I assumed we were wasting our time. Melissa was wonderful! She went through the necessary paperwork/information needed to find out what we would qualify for quickly and was extremely pleasant. In a short period of time my husband and I were driving off the lot with a 2023 Nissan Rogue at a price and monthly payment we could live with. I would refer anyone looking to get into something new or just upgrading your current transportation to Melissa specifically at Gastonia Nissan. I do not give accolades easy so I assure you this was the best experience I have ever had at a car dealership and Melissa is friendly, knowledgeable and honest. Those are unheard of qualities in most sales people. I'm a very satisfied customer and will return when that day comes.”

“My wife and I purchased a 2026 Toyota Sienna from Gastonia Nissan yesterday, and the experience was excellent from start to finish. Chris, our salesman, was on top of everything—professional, responsive, and helpful throughout the whole process. Nathan, the F&I Manager, went above and beyond to restructure our deal and secure the best rate possible. We had stopped by a Toyota dealership in Concord before coming here and didn’t receive anywhere near the same level of service. Gastonia Nissan truly delivers top-notch customer care. Highly recommend this dealership and their team!”

“I recently purchased a used Kia Telluride from this dealership, and it has been, without a doubt, the worst experience I’ve ever had buying a vehicle. I have never felt so disrespected and dismissed as a customer. When I first test drove the car, I noticed several body issues and made sure to point out every single one to my sales representative, Doug. I was reassured multiple times that everything would be taken care of, and I was even given written confirmation that the repairs would be completed. That gave me confidence to move forward with the purchase. The very next day, I brought the vehicle back for those repairs—but Doug wasn’t there. Instead, I had to go over everything again with Henry to make sure nothing was missed. A few days later, I returned to pick up my vehicle, only to find that not a single issue I had pointed out was fixed. Not one. I brought this to Doug’s attention, and once again, I was told, “no worries,” and asked to come back the following week. At this point, I was already frustrated—these were repairs that should have been handled the first time. When I returned again, things only got worse. The repair process actually caused additional damage to my vehicle. Even more disappointing, the dealership initially refused to take full responsibility. After pushing back, they agreed to cover only half of the repairs, which is completely unacceptable considering the damage happened under their care. Now, as of today, I’m supposed to pick up my car tomorrow—and yet again, they’ve gone back on what was agreed upon. They are now refusing to cover the full portion they previously committed to, leaving me with an unexpected $800 bill. This is incredibly frustrating and unfair. On top of everything else, getting a rental car was a struggle. I had to practically beg for one, and when I finally received it, it was in poor condition—dirty, with old food crumbs and trash in the cup holders. It felt like customer care was the last thing on their mind. To make matters worse, when I called today to speak with Henry about the repair bill, I could hear employees in the background laughing while I was trying to address a serious concern. Then Henry denied what had previously been agreed upon. That level of disrespect is unacceptable in any professional setting. This entire experience has been exhausting, frustrating, and disappointing. I would never recommend this dealership to anyone. If I could give zero stars, I absolutely would. Save yourself the stress and take your business elsewhere.”