Randall Reeds Planet Ford 635

“Very disappointed with my experience I’ve only had this vehicle for one week and the check engine light is already on. What makes this even more frustrating is that I was already hesitant about doing this transaction from the beginning. I traded in a perfectly good 2019 Chrysler 300 AWD with 69,000 miles, panoramic sunroof, and leather interior, which was much more in line with my preferences. I was paying around $600/month. I left with a vehicle that is nothing like what I originally wanted and a payment of approximately $789/month. Throughout the buying process, I was repeatedly told how bad my credit was and that this was essentially my only option. However, I had a co-signer with credit above 700, my take-home income is over $5,000/month, and I was never even asked to provide proof of income. The financing was ultimately based heavily on my grandmother’s credit. That made me question whether I was actually presented with all of my available options or whether I was being steered toward the vehicles the dealership wanted me to choose from. Had I gone to a Kia or Nissan dealership, I could have potentially walked away with a brand-new vehicle, instead of being pushed toward choosing between two used vehicles that were completely different from what I arrived at the dealership in. I feel like I gave away a perfectly good car and took on a higher monthly payment for a vehicle I don’t even prefer, only to have the check engine light come on within the first week. I understand that buying a vehicle is ultimately my decision, but the way this transaction was handled left me feeling like I wasn’t given a fair picture of my options. I expected to leave feeling confident about my purchase, and instead I’m extremely dissatisfied and questioning whether I made the right decision. I would strongly encourage anyone considering purchasing here to do your own research, understand all of your financing options, and not feel pressured into believing that the first options presented to you are your only options.”

“I had a great experience at Planet Ford 635 thanks to Dean, Davis, and Kevin — especially Dean, who went above and beyond to take care of me. The whole team was honest, helpful, and made the entire process smooth and stress-free. I really appreciated their transparency and customer service from start to finish. Highly recommend working with them if you’re looking for a great car buying experience!”

“My experience at Randall Reeds has been good My first experiencewith them was repairs of my 2019 king Ranch They always gave me an estimate told me exactly what was wrong and then they fixed it When I got ready to buy a new 2026 Ford King Ranch, I looked at many different places and Randall Reid was the best. The Sales person Evan, helped me with the purchase of this truck. It was a better experience then I’ve had in purchasing a Vehicle. I would highly recommend giving Randall Reid a shot at any time. You’re either doing a repair or purchasing a new vehicle.”

“If you're ever in need or looking for a new vehicle suggest you go here. Erick Soto is the person to see. He did everything he needed to do to get me in a nice affordable vehicle. I really do appreciate this guy for doing business with me”

“My experience at Randall Reeds planet Ford Garland was top tier. I previously test drove the same vehicle at another location on Saturday went home to sleep on it. Went on google and found Randall Reed Garland had the exact same vehicle brand new with better pricing. I called on a SUNDAY expecting to leave a voicemail and was actually connected to senior sales Joe Ritmo. We scheduled to meet Monday. Joe is so passionate and knowledgeable about the vehicle I learned so much before even test driving. We were able to make a deal that night. he set up my phone app and connected my Bluetooth before leaving the lot. I will be recommending anyone that wants to purchase a vehicle to Joe and Randall reeds Garland. I am so happy with my purchase and love my BRONCO.”