Toyota Place

“I brought my Toyota Place of Garden Grove for its regular maintenance service. I arrived early at 6:45 AM before the service department opened at 7:00 AM. I was checked in around 7:05AM, and I specifically told my service advisor that the tire pressure monitoring system (TPMS) was showing a malfunction warning on the dashboard. He assured me that he would make a note of the issue and have it looked at. After waiting about an hour and a half, around 8:30 AM, I was told my vehicle was ready for pickup. However, when I started the car, the TPMS malfunction warning was still on. It was obvious that the issue I had reported had not been addressed. I had to go back to the service advisor, and I ended up waiting another almost 2hrs while they worked on the vehicle again. This was extremely frustrating and could have been avoided if the concern I clearly reported had been checked before telling me the car was ready. I understand there's a lot of car to have it serviced but feels like they are not listening carefully to us and want to move on to the next guest. I understand that repairs can sometimes take longer than expected, but returning a vehicle without addressing the customer’s reported concern is simply not acceptable. Another issue I was charged for replacing tire sensors even though my vehicle is only 13 months old and is still covered under the manufacturer’s warranty. That should have been verified before asking me to pay, and it added to an already frustrating experience. I’m sorry, but I felt it was important to address this issue. I genuinely like this dealership and have had positive experiences here, which is why I wanted to share my feedback. This situation could have been avoided with better communication and attention to the concern I reported. I hope this feedback helps improve the experience for future customers. Sincerely Yours, 7/6/2026 Camry”

“I knew what I was going to see, so I got there they brought the car around for a look and test drive then we got started. Everyone was so nice and friendly. They helped get into the car I wanted at the price I needed. Definitely coming back.”

“This was the best experience of purchasing a vehicle for me. The whole group of employees who helped me were very professional in my whole experience. Thanks to Toyota place I got the truck that I was looking for. Very happy customer.”

“I am thrilled with my new 2026 Toyota Camry XLE from Toyota Place. The Heavy Metal exterior with Black Leather and Dinamica interior looks sharp, and the 2.5L Hybrid delivers smooth performance, great efficiency, wireless Apple CarPlay, heated seats, dual-zone climate.The staff was amazing — knowledgeable, friendly, and truly helpful. They showed me all the accessories and features, washed and detailed the car, filled up the gas tank, and had it perfectly ready to go on delivery day. The whole experience was outstanding. Highly recommend this car and Toyota Place!”

“Having the hope of starting a new car shouldn't be a problem, should it? I bought a car "of the year, the best-selling and reliable..." Three days after purchase, the car breaks down. The preliminary report, "apparently an anti-theft alarm. Now they tell me they don't know what happened and need to call Toyota (the same Toyotas) to see if it has happened to anyone else so they can help me solve the problem. A new car with multiple error codes 3 days after buying it. The car was parked fortunately. What would have happened if those locking sensors had been activated on the highway? A fatal accident? What safety does Toyota offer? They can offer you services, guarantees and accessories by inflating car prices, but I think they are forgetting the most important thing: SAFETY, STRENGTHY AND TRUST. How safe will I be driving a car that 3 days after purchase with only 113 miles has those flaws? I don't want this car for my own safety and for others.”