Gatorland Toyota

“Danny was outstanding to work with. He was professional, knowledgeable, and communicated exceptionally well from beginning to end. He was always quick to respond, kept me informed throughout the process, and made everything easy to understand. His customer service and attention to detail really stood out. If you’re looking for someone who is honest, responsive, and genuinely cares about helping his customers, I highly recommend asking for Danny. Although my name is Danny I can assure you this review isn’t about me. 😆”

“We had a wonderful experience purchasing our 2023 Toyota Corolla Cross from Gettel Toyota of Gainesville. From the moment we walked in, Dylan greeted us right away and made us feel welcome. He was friendly, knowledgeable, and never once made us feel pressured into buying anything. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. I also want to thank Dawna, the manager, for being so kind and friendly throughout the process. She was professional, helpful, and made us feel like valued customers. Buying a vehicle can sometimes feel overwhelming, but Dylan and Dawna made it a genuinely positive experience. If you’re looking for a dealership with great customer service and a no-pressure atmosphere, I highly recommend Gettel Toyota of Gainesville. Thank you both for making our car-buying experience such a great one!”

“⭐⭐⭐⭐⭐ I want to recognize Bob at Gettel Toyota of Gainesville for something that’s not always easy to find in the car business: honesty. When I first contacted Bob, I explained my situation, including my financing, trade in, and the out the door price I was hoping to achieve. Instead of giving me the typical sales pitch or encouraging me to make the drive just to see what they could do, he was straightforward and told me that he didn’t think they would be able to meet my expectations. At the time, I honestly thought my expectations might have been unrealistic. Looking back, I probably contributed to that impression because I was very firm about my numbers and explained exactly what I was trying to accomplish. As my search continued, I eventually found another dealership that was able to meet and even exceed those same financial goals. That didn’t change my opinion of Bob. If anything, it made me appreciate his honesty even more. He respected my time and chose transparency over simply trying to get me into the showroom. Whether or not we could make a deal, I always appreciate someone who is upfront and honest. Bob treated me with professionalism and respect, and I wanted to recognize that. I wish him and the team at Gettel Toyota of Gainesville continued success. Thank you Bob”

“Stay away from this dealer! They leased me a brand new 2025 Toyota Corolla. Its steering column failed only after 3100 miles. The steering was making reproducibly obvious knocking sound. They first denied the issue. Later, I gave them a test drive and they agreed with me. They ended up replacing the steering column under warranty. Now, the steering feels heavy. But they deny it again. I also hear random noises when I steer. But these are hard to duplicate with them as they don’t seem to have a reproducible pattern. Now, steering does not feel like a brand new Corolla anymore. They deny this being the case too. Also, while replacing the steering column they scratched the center of the steering wheel which costs about $1000 to bw raplaced. They don’t admit that they did it. I only discovered these scratches 3 days after the repair, because the scratches were covered up with some creamy substance which I accidentally removed while driving. They don’t admit this was done in their repair shop. Also, every time my car enters their repair shop it comes out with some dark oil stains inside too. I was considering to upgrade our family car with a Toyota too. But now I will go with another manufacturer and dealer. I will just have to deal with them as long as I have this Corolla. Then, I am done with this place for good! UPDATE: Now, you can see below how disgenuous they are. They are suggesting me to reach out for a reinspection as if it was not the same service director and his people who denied all the responsibility yesterday. In fact, I took videos to prove some of those issues in my review plus another issue (weird electrical-like noises) and sent those videos to them this morning via their text message system. Nobody has even acknowledged the receipt of my message. Normally, they almost instantly reply to your text message if they feel like they are going to make more money out of you. This place is such a joke and complete waste of time. Stay away from them and have a peaceful life!”

“We had a great experience with our vehicle purchase. Naomi was fun and personable without the fake vibes. Friendly, no hassle interactions throughout the process. Drove a ways to get there but it was worth it.”