
Google Customer Reviews
Jonathan Solis
Nov 7, 2025
Rating:
“We went into David McDavid Lincoln just for an oil change and ended up having one of the best car-buying experiences ever! Susan was amazing from start to finish — she helped us not only with one, but two new cars, and made the whole process effortless and enjoyable.
She went above and beyond for us, even buying us pizza for lunch while everything was being finalized, and worked an amazing deal that made everything fall perfectly into place.
We never expected to leave with two new cars that day, but thanks to Susan, we did — and we couldn’t be happier! If you’re thinking about buying, ask for Susan — she truly cares and makes it a great experience.”
Ivan Gonzales
Nov 6, 2025
Rating:
“I originally came in for a simple oil change and ended up leaving with two brand new cars! I am typically hesitant when a sales associate approaches, especially when I just want to browse the showroom. However, Susan made the entire interaction feel so organic and smooth; it was genuinely like talking to a friend.
The service we received was unlike any other experience I've had at this dealership. We had chatted about food earlier, and later in the process—while she was working on getting us a great deal—Susan offered to buy us pizza! It was such a thoughtful way to show she remembered the small details and valued our time, as we had been there for a while.
This was the first time I can honestly say we had fun at a dealership. Thank you, Susan and the entire Lincoln team, for everything. Your service and staff are truly amazing!”
Chasity Roye
Oct 28, 2025
Rating:
“⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Mary and Brandon!
From start to finish, I felt completely heard, respected, and never rushed through the process. Mary and Brandon went above and beyond to make sure I understood all my options and that everything fit within our budget and needs. They were patient, transparent, and genuinely cared about helping us find the right car, not just making a sale.
It’s rare to leave a dealership feeling both confident and cared for, but that’s exactly what happened here. I truly appreciate how they worked with us and made the entire experience smooth and enjoyable. Highly recommend asking for Mary and Brandon if you want a no-pressure, professional, and personalized experience!”
Dean Johnson
Oct 24, 2025
Rating:
“David Lincoln in Frisco was nothing less of extraordinary with helping us find the perfect vehicle. Exceeding expectations during the whole process!
Coming out of state from Arkansas for our purchase, we were anxious. Just as we arrived Mary greeted us with warmth and welcomed us. The whole staff helped to keep us comfortable and our kids happy during the process. As well as finding the right terms for our financing agreement. Past that they went above and beyond to make sure we had a safe and reliable vehicle coming from so far away. They even made sure to remind us they were just a call or text away as we headed back to the state of Arkansas. I can’t express my gratitude enough that they went above ensure we had a safe and reliable vehicle.
I’d really like to say a special thank you to:
Mary Jane Reyes
Nabeel Alghussain
Brandon Galvan
I highly recommend them and am confident in their ability to get you in the perfect car!”
KungFuPanda
Oct 1, 2025
Rating:
“My name is Norman, I just bought my new 2022 Lexus IS350 AWD from David McDavid Lincoln in Frisco. My sales associate was Mary Reyes who worked seamlessly with her manager Brandon Galvan. Mary communicated with me through phone calls and texts having initially round this vehicle on Autotrader.com. Mary gave me all the information I needed on the vehicle as well as taking me through the test drive. She helped get the car prepped as well even mounted the license plate before I drove away. Brandon worked with me on the price giving me a great deal and worked with me on my financing. He also helped get all my sales documents ready as well as getting all my vehicle registration done. Another fun fact, I live in Houston and Frisco is right outside of Dallas, and if anybody knows that's a 9 hour round trip just to see a car I may or may not purchase. But because Mary provided such great customer service and Brandon was able to get me such a great deal, I thought it was worth the trip. So now the proud owner of a Lexus IS thanks of Mary and Brandon. I would make that 9 hour round trip again to David McDavid Lincoln just to work with Mary and Brandon on buying another vehicle.”