Fitzgerald Auto Mall

“Ben and Branden did a fantastic job working with me to choose and purchase a car at a fair price with confidence and ease. As a small business owner, I value authenticity, transparency, and a genuine approach. Together, these two made the process easy. They answered my (many!) questions, understood that I was not in a rush, and were quick to reply and communicate. We first visited on a Friday evening, without an appointment, and hoped to test drive a couple of cars. Ben made the process easy and just the right amount of involved/support. His experience and great attitude shines through! We returned several times over the course of the week, often with questions and some answers from my accountant. I walked away with confidence with a car that is safe, reliable, stylish, and affordable. Once we got into numbers, Branden came right over with confidence and the patience of a school teacher. He walked through pros and cons of each plan and listened to what was most important to me. We went back and forth for a few days until we both were satisfied with the deal we reached on a 2025 VW Tiguan. I love that the dealership is full service, the energy of those working is always upbeat and charismatic, and that I felt supported through the process. Never pressured. The support staff was also extremely personable and gave great local food recommendations. Jason, the manager, was very approachable and knowledgeable about purchasing a business vehicle. Fitzgerald is lucky to have this team and I’m so happy with the decision we made to work together. Thank you all!”

“My husband and I had a fantastic experience with Vick Houston. He was incredibly patient and never made us feel pressured or upsold. Instead, he helped us clearly see the value in everything we were getting. He came across as genuine and personable rather than just a salesperson. We will definitely return for our next vehicle; especially if he’s still there.”

“Just bought my second car from Fitz VW, an Atlas Cross Sport. I hate buying cars due to depreciation but… The experience was very good thanks to Jason Butts and Bobby in Sales. They listened and worked with me, were fair and kept it simple. Having had a VW diesel-gate car from 2015 “thanks” to corporate greed of VW, I did not expect to get another VW but, due to Chris Letora and team in Service at Fitz and VW taking a $2B hit in a lawsuit, it actually was a perfect time to avoid any games by VW who engineers a good car, especially for a tall guy. The Service team at Fitz over many years since diesel-gate issues showed up again and again earned my return to Fitz. See Jason, Bobby and Victor in Sales and in Service see Chris who is excellent at his job.”

“I cannot say enough amazing things about Fitzgerald Auto Mall and the incredible experience I had getting my first car. From start to finish, the process was unbelievably smooth, stress-free, and honestly better than I ever imagined. John and Bobby went above and beyond in every possible way. They were patient, knowledgeable, and genuinely cared about helping me find the right car and not just making a sale. As a first-time car buyer, I had a lot of questions and nerves, but they took the time to explain everything clearly and made sure I felt comfortable and confident every step of the way. There was absolutely no pressure, no confusion, and no runaround. The entire process was organized, transparent, and efficient. If you’re looking for a dealership that treats you with respect, honesty, and care this is the place. And if you get the chance to work with John. You’re in the best hands possible. I’m beyond grateful and couldn’t be happier with my car and the service I received. Highly, highly recommend Fitzgerald Auto Mall!”

“I just purchased my newest car from Fitzgerald, and once again worked with Ben Samtani, who I’ve bought multiple cars from in the past. The process couldn’t have been smoother! I had been searching for this specific model at other dealerships, but the experience elsewhere was frustrating and disappointing. Coming back to Fitzgerald reminded me why I keep returning… they make everything easy, straightforward, and professional. Ben is knowledgeable, attentive, and genuinely cares about making sure you get the right car without any of the typical dealership headaches. He kept the process stress-free from start to finish, and I couldn’t be happier with my new purchase. If you’re looking for a dealer that actually delivers on honesty, efficiency, and customer care, Fitzgerald and Ben are the ones to trust. I’ll definitely continue to come back in the future.”