Volkswagen of Cool Springs

“They were very helpful with the purchase of my vehicle. I live out of town and found the exact used Honda Pilot that I had been looking for 6 months for. Since I would be driving in to test drive it, I asked to put a deposit down to hold it. There was a Microsoft outage that day which kept me from being able to place the deposit, but they went above and beyond to help me ensure I was able to come test drive it. The purchase process was easy as well and I did not feel overly pressured to add on anything extra (they did ask, but respected anything I declined). Overall? It was an excellent experience and I would definitely purchase here again if the vehicle was right!”

“We had a very pleasant experience at Cool Springs VW. When we arrived, we were greeted right away and shown to the desk of our sales associate. Brandon was very friendly and eager to help! He made our test drive and trade in flow very smoothly even while having multiple clients at the same time. The vehicle we bought was exactly as advertised, they didn’t pressure us with options we didn’t want. It was an all around great experience!”

“I was pleasantly surprised when I walked in to the Volkswagen dealership in cool springs. Cara came up and was very friendly, knowledgeable, caring and understanding of what I was looking for. Instead of being a “pushy salesperson” she was kind and listened. She did everything in her power to find me my atlas. It is the perfect one for me and fits me to a T! I definitely will recommend and gladly tell anyone of my experience there. Thank you again Cara!! I LOVE my car!”

“This dealership is by far the best that I have personally dealt with. I’ve been in the car business in the past, and this dealer is doing things the right way. My family and I drove a hour and a half and traded for a used Volkswagen Atlas. The GM, Jin is great to deal with and so are his salespeople. Our sales lady was Sarah and she was fantastic. She done a great job explaining the process of the dealership from the get go. She done a great job showing us the vehicle, going on the test drive with us, and connecting with my children. If you’re in need for a vehicle, go see them. Make sure to ask for Sarah!”

“We love our 2025 Tiguan! Conner, Ty, and Brad did a great job helping us with the purchase. It was a pretty quick and easy process. Also, I was also very happy with trade in value I received. I did not feel pressured into buying the car at all. I will say, at the end when they go through the pre-paid service part, I felt a pushed into buying a package. I hope it will be worth it!”