AutoMax Preowned

“Marvin was very helpful and straight forward. I went there with the car I knew I wanted and it was a very easy purchase. He kept me updated via text message between initial appointment and being able to pickup the vehicle.”

“On the unfortunate side, service put on summer tires when I bought the car during the winter, telling me I’d need new tires and they wouldn’t fix the rim damage. The salesmen here are a little uneducated on some of the vehicles they’re selling but my salesman Marvin Roblero was great, answered my questions as best as he could and did a great job establishing a customer relationship with me without making false promises. The car itself drives great, was in great condition and I have had no issues with it.”

“Went back for the 2nd time to purchase a car and had the smell great experience I had the first time. Marvin was my salesman this time and he was phenomenal! He was very helpful, made the whole process easy, and there was no BS!! Great price and great rate, left very happy with my truck. Highly recommend shopping here!”

“I recently purchased a car and had an excellent experience thanks to Marvin. From start to finish, Marvin and the automax team were professional, knowledgeable, and genuinely helpful. They took the time to understand what I was looking for, explained all the options clearly, and never pressured me into making a quick decision. What really stood out was their honesty and attention to detail. Marvin made the entire process smooth — from the test drive to finalizing the paperwork — and even followed up afterward to make sure I was satisfied with my new car. It’s rare to find someone so dedicated to customer service these days. I highly recommend Marvin and automax to anyone looking for a stress-free car-buying experience!”

“Horrendous customer service!! I read reviews stating this dealer was unprofessional and not enjoyable to work with but the car they had was the exact spec so we gambled. Unfortunately our sales man Matheus was not only unfamiliar with the car he was selling us, to the point I had to correct him on many features and specs of the car. But he was not able to see where I was coming from after stating the touch up paint used was not from Audi. It was from an auto parts store and was not color matched. They offered 3,500 on our trade and then when I stated I was going to sell it for 5k private some how they were able to give me 5k for my trade…. not 3.5k. Overall was very disappointed with the service and professionalism with this dealer. I can not recommend you spend anytime there. There was a new person training with my salesman and he did not introduce himself or make eye contact. Lastly when in the waiting room a employee walked over to my mother and I and started to talk about cars and then started talking poorly about Audi and Volkswagens specifically the Audi A4 which is the car we quite literally just purchased from there dealership. The car was suppose to be delivered today. However they sent a runner down in a different car.. so we had to then drive 2 hours away to get to the dealer after they reassured us twice we would not need to drive back. This is our 4th Audi purchase and I truly wouldn’t want anyone to spend time and money at AutoMax Framingham MA. We will never be returning and will be very vocal about the poor service. I am incredibly disappointed and frustrated with how poorly we were treated.”