AutoNation Chrysler Dodge Jeep Ram North Fort Worth

“I usually dread going to dealerships because I often feel like they’re trying to take advantage of the buyer. However, my experience at AutoNation in Fort Worth completely changed my perspective. ​From the very first minute I started communicating with James and Terricka, I was treated with nothing but kindness and respect. They were incredibly helpful and transparent throughout the entire process, working with me to ensure we reached a deal that was beneficial for everyone involved. ​To top it off, signing the paperwork with Luis, the finance manager, was an absolute breeze. It was pressure free and It only took about fifteen minutes, which is unheard of in the car industry! Overall, it was a fantastic experience and, at the end, I was genuinely impressed and happy with my purchase. If you want a stress-free experience, go see this team! ​ Ask for James if you want a great experience!”

“We had such a great experience! Their customer service was amazing! Very friendly and not pushy. I would definitely recommend anyone to go there to purchase their car! Thanks so much Auto Nation. I love my new car!”

“Took an hour and a half for an Oil change even with an Appt? And Manager seemed surprised I thought that was long?! But even with taking their sweet time, they missed doing the emissions inspection that I had requested , though they did remember to charge me for it and not refund as far as I can tell, though I’ve asked twice now. Missed doing the wiper fluid assembly repair quote I requested with my online appt notes. Filled the tires with only 27 pounds of air, though the door specs said 33 min. They must have let air out of the tires to reach 27? Didn’t reset the Oil maintenance reminder either so that’s been lighting up. They sent me 3 pics for maintenance items but when checking out they didn’t mention them or quote them. I forgot because I was trying to get an answer on the emissions inspection. I’ll bring it elsewhere to get those done now. Never go here again!”

“I recently purchased a 2025 Jeep Wrangler JL from this dealership, and the experience was outstanding from start to finish. I had the pleasure of working with Ivan, one of the sales advisors, and I can’t recommend him enough. He was knowledgeable, transparent, and genuinely helpful throughout the entire process. Ivan took the time to answer all my questions (and I had plenty), never made me feel rushed, and helped me find exactly what I was looking for. The paperwork was smooth, and I felt confident in my purchase every step of the way. If you’re in the market for a new Jeep—especially the 2025 Wrangler JL—definitely ask for Ivan. This was one of the easiest and most enjoyable car buying experiences I’ve had. Thanks again to Ivan and the entire team!”

“I had a very disappointing and frustrating experience with this dealership. Before picking up the car, I had agreed with the Sales Rep Joseph that the rock chips will be fixed and they even put that in writing before closing the deal. Based on that promise, I made the trip over 1 hour and 30 minutes away to pick up the car. Joseph completely lied just to get me to take the vehicle when he knew exactly that nothing was fixed. Once I got home, I realized that the rock chips were never repaired as promised. I contacted them, and all I got was excuses and even the Sales manager was nowhere to be found. I even had to pay out of pocket for an Uber to get home an hour and 30 min drive almost $100 after dropping off the car money and time completely wasted because of their dishonesty. This kind of behavior is unacceptable and shows a complete lack of integrity. If you're considering doing business with this dealership, be very cautious. Don’t trust their word even if its in writting, and inspect everything before leaving the lot. I regret trusting them and hope others don’t go through what I did.”